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Ackerman's Servicing Volvo and Subaru, Inc.

2220 San Pablo Avenue, Berkeley, CA 94702 Map & directions

Call Now: (510) 379-7904

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About Ackerman's Servicing Volvo and Subaru, Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
92
Tools & Equipment (?)
91
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Ackerman's Volvo and Subaru has been a contributing member of the Berkeley community since 1983. Bruce Ackerman, the owner, feels that by specializing in Volvo and Subaru, he is able to provide a high level of competency, integrity, and reliability to his customers. This shop devotes the time and training that is needed to ensure your vehicle is serviced and repaired in a professional manner. Bruce has made the investment in the automotive tools and computer diagnostic equipment that we would expect to see of a certified shop. Ackerman's is conveniently located near public transportation, shuttle service, rental cars, early bird drop off, and wireless Internet service are available for your convenience.

Message from the Shop

Ackerman's has specialized in Volvo Service and repair exclusively since 1983 and has two of the best certified master technicians in the area. We pride ourselves in giving expert, prompt and courteous service. Supporting our local community in innovative ways gives us added satisfaction. Please give us a call!

Auto Makes We Service

Subaru Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Extended/Evening Hours Heated Waiting Room
Rental Car Service Guarantee Shopping Nearby Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 26 verified reviews (28 total)

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
November 05, 2013

Excellent service, availability, mechanics, we LOVE Ackermans, Bruce and his mechanics. Peace.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
November 01, 2013

They actually fixed my car, were knowledgable, quick & pleasant.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
October 29, 2013

Great service & expertise.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
October 25, 2013

The mechanic was able to sort out a difficult issue, and clearly answer questions relevant to possible scenarios. The people at Ackermans are always helpful and prices are reasonable.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
October 22, 2013

I have been going there for a long time. They provide a good service for a good price.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
October 13, 2013

I was charged more than twice what I am normally charged with my regular mechanic, my oil was overfilled, and I was having brake issues for about a week or so after the appointment and had to take them to get realigned. I was offered a refund, but was told I had to come in to the shop to get it, which would not work for me since I do not live in the area. Also, the overdrive, which they said they fixed still doesn't work. Pretty much the worst experience I've ever had with a mechanic.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
October 10, 2013

Based only on my first visit to Ackerman's which didn't entail any repair services, customer service was awesome as was their transparency and honesty which I appreciated and will have me come back to Ackerman in the near future!

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
October 08, 2013

Good customer service. Bruce and crew are nice to work with and they do a great job.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
October 07, 2013

I do not live near there. I had car trouble and they took care of my car.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
September 26, 2013

just a pleasure to do business with....

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
September 20, 2013

Ackerman's keeps my old Volvo running.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
September 17, 2013

Great service.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
September 10, 2013

I have complete confidence in the repair work and honesty of everyone involved. I feel respected and have never had a negative experience at Ackerman's

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
September 04, 2013

I'm always satisfied.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
September 04, 2013

Good work, fair price, long time great neighborhood rep.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
August 28, 2013

I have been going there for years. The service is of the highest quality. The staff is very easy to work with.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
August 27, 2013

I have been an Ackerman customer for at least 10 years. For work on Volvo's they are the best shop in the East Bay.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
August 23, 2013

They are pretty good. They were on time and do good work. I think they are a little expensive.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
August 22, 2013

They are good, any question that we have with the car they help us. They tell us what needs to be done at the proper time.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
August 13, 2013

Friendly service, driving me home and picking me up while car is being serviced, successful diagnosis and repairs, ability to book the car in at a moment's notice

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
August 08, 2013

I've been a loyal customer of Ackerman's for many years. They provide friendly, honest, professional car repair services.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
August 04, 2013

Bruce is extremely trustworthy. I can count on him to be honest and committed to a quality job.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
July 24, 2013

I think that they do a good job of identifying what needs to be done and work that could be done but doesn't need to be done right away. Occasionally they'll forget to follow up on something we asked them to look at.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
July 09, 2013

I've gone there for years and they always do a great job. They're very efficient and cooperative and so forth.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
July 01, 2013

I have been going there for eight years. My car is older and they take good care of it. Their quality of mechanics is very good. They do not have much turnover. Their service is very good.

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Ackerman's Servicing Volvo and Subaru, Inc.
Verified Customer
June 18, 2013

They are fast, consistent, reasonably priced, and pleasant to work with.

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Ackerman's Servicing Volvo and Subaru, Inc.
December 23, 2013

Hit or miss service, very expensive.

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Ackerman's Servicing Volvo and Subaru, Inc.
April 23, 2013

I've been going to Ackerman's Volvo service for about ten years now. The crew at Ackerman's is amazing! Bruce gives 5% to my daughters school, part of there giving back to the community program. And on top of that I am able to use my AAA card for a 10% off discount as well. I will always go to Ackerman's for all my Volvo needs!

-Umbra

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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(510) 379-7904

Auto Repair Experience

  1. Bruce Ackerman , Owner
  2. Established 1983
  3. 2 Auto Repair Mechanics on Staff
  4. 32 Years of Car Repair Experience