441 S Robson, Mesa, AZ 85201 Map & directions
Call Now: (480) 646-3926
“I have always had excellent service from Accurate Automotive”
“Lee was very welcoming and accommodating! His staff was very nice when I spoke to them on the phone and very...”
“I was recommended to Accurate by a family member and was impresssd by everyone including Lee and his wife and...”
“Accurate Automotive has done a great job of keeping my vehicles running well. On top of that, they have been...”
About Accurate Automotive
RepairPal’s Comprehensive Evaluation
Accurate Automotive has been serving the community of Mesa since 1992. Their manager Eric Louderback has been working at Accurate for over 16 years, starting as a porter and working his way all the way up to manager. He has a team of 5 technicians, 1 of whom holds his Master ASE Certification. These technicians have over 98 years of combined experience and access to some of the industries best tools. These tools and knowledge are put to use performing general repairs and state certified emissions testing. All work is backed with a solid 24 month/24,000 mile warranty. Their amenities include a local shuttle service, rental car, loaner car, free WiFi internet access, early bird/after hours drop-off, and convenient Saturday business hours.
Message from the Shop
If you are looking for honest quality auto repair at a price that's fair, you are in the right place. Our goal is to make sure that our customers are 100% satisfied, and to help you to make informed decisions about your car. We pride ourselves in building long term relationships while servicing your vehicle. If you are looking for a friendly, open atmosphere where the Golden Rule applies, come to Accurate Automotive.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Collision Repair & Paint|
|Diagnosis||Hybrid/Electric||Mobile Repair||Muffler & Exhaust|
|Oil Change & Lube||Roadside Assistance||Scheduled Maintenance||Service & Repair|
|Timing Belts||Tire Sales/Repair||Transmission Repair||Upholstery|
|Car Delivery||Car Pickup/Dropoff||Car Wash||Child Friendly|
|Coffee||Early Bird Dropoff||Financing||Free Inspection|
|Gas/Diesel||Heated Waiting Room||Military Discount||Open Saturday|
|Parts/Accessories||Rental Car||Se Habla Espanol||Senior Discount|
|Service Guarantee||Shopping Nearby||Shuttle||Towing|
|Warranty Accepted||Wireless Internet|
Customer Reviews 26 verified reviews (27 total)26 Sort by: Date |
Everything was really great. They made me feel so comfortable and the price was very fair. I only had one issue and that was with the woman that works there.I don't know if she is the owner or a receptionist but I had to walk to pick up my car and I brought my dog along because it's not the best neighborhood. As a responsible owner I brought doggie bags in case of an accident. My dog had to go and I took her outside, immediately I heard her freaking out she was very clear and loud that she was upset. I let her know that I had doggie bags and I would pick it up and she responded with a sarcastic thumbs up. As she went inside I made sure to pick up any mess made, I walked in and there she was throwing a tantrum about it. She didn't see me until I told her for the second time that I had picked it up and then her whole demeanor changed but it was too late, I had seen her true colors I honestly think she needs to work on her customer service skills and I would have given this place a higher score if I had never encountered her. I would bring my car back to this place because they did a superb job but I might think twice if I see whoever that rude lady was. She set a horrible first impression and for their own benefit in their business I would at least hold off from being rude until the customer left.
I took it to another "chain" shop and they tried to screw me. Told me I needed to replace the whole engine! AA gave me a different diagnosis, which was not only correct and made sense, considering I drove the car to them. And their price to "tear it down" was 1/3 of the other shop. I spent 1/6 of what I would have if I had stayed with the other shop.
I was referred to this shop by a referral service that I had good luck with in the past. I thought I would try them for a couple of basic maintenance items first. They came back with some incredibly overpriced "estimates" and said that there were "safety" issues that needed to be fixed immediately. One of these items had been recently repaired by another shop and verified as acceptable by a local dealership. They only performed one of the maintenance items that were requested. I would never go near this shop again or recommend it to anyone else.
They charged us double of what we found others would have charged us, the oil never got changed as we paid for (just two weeks later our oil change light came on and Jiffy Lube said it hadn't been changed in the last 3 months at least), the brakes were the most expensive ones that they could put on and all they did was squeal until we had another mechanic replace them, he said they should have never put on these types of brakes with how much we drive, he was surprised that AA never asked. We will NEVER use AA again!
Lee Weatherby at Accurate Automotive is without question, the best mechanic that I have ever had! Even if I had to move to Alaska, I would still only take my car to Lee because not only is he intent on fixing the problem in a timely and cost effective manner - he is incredibly informative and he takes the time to listen to the customer and the car. If you spend just five minutes in his front lobby you will be amazed that he treats every customer as if they are a long lost friend. The best part about it is, you can be rest assured that when you drive off his lot, your car will be fixed right. I rarely give this type of professional praise, but Accurate Automotive deserves every word and I so happy to have found them.