» » » AA Auto Service Center

AA Auto Service Center

8004 Avondale Way, Redmond, WA 98052 Map & directions

Call Now: (425) 999-4448

See more real customer reviews

About AA Auto Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
93
Tools & Equipment (?)
91
Customer Service (?)
91
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

One of the first things that impressed us about AA Auto was their motto, "Where old fashioned service meets new technology," which really took us back to a time when you could pull into a service station and get everything you needed, plus a smile. With more than 30 years of combined experience in the automotive and customer service industry, AA is perfectly equipped to take care of their customers in such a way. The manager, Cliff Galbraith, grew up in Detroit and has been around cars his whole life. Their three technicians are ASE certified and emissions specialists, and two of them are ASE Master Technicians. This top rated AAA approved repair facility also won the "Best of Western Washington" for 2011.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

Oil Change & Lube Service & Repair

Amenities

Car Wash Coffee Loaner Car Shuttle

Customer Reviews 16 verified reviews

Sort by: Date | Helpful
AA Auto Service Center
Verified Customer
June 21, 2012

The last 3 years I've used them. AAA recommended them to me. They follow everything to a "T." there is no one else I would let touch my vehicle. They also have great coffee in the lobby.

Flag This
AA Auto Service Center
Verified Customer
June 20, 2012

I like the fact that they explain in detail repairs needed and why.

Flag This
AA Auto Service Center
Verified Customer
June 19, 2012

They are great. I'll go there forever.

Flag This
AA Auto Service Center
Verified Customer
June 15, 2012

Always a good experience.

Flag This
AA Auto Service Center
Verified Customer
June 15, 2012

I was impressed with their friendliness and their commitment to getting things repaired right.

Flag This
AA Auto Service Center
Verified Customer
June 15, 2012

I was very satisfied with the work. They were on time and very courteous.

Flag This
AA Auto Service Center
Verified Customer
June 14, 2012

The two owners are great. They are really friendly. They always remember me and the car I drive. That creates a personal experience. The prices are fair and I would definitely recommend them to anyone.

Flag This
AA Auto Service Center
Verified Customer
June 09, 2012

They determined that front ball joints needed replacement even though I noticed no problems. After work was done, the steering was terrible and I had to take car in for emergency repairs (new ball joints) in Canada. After I returned, AA looked at the car again and (I think) replaced the ball joints again (no charge). But still the steering is not right and I will have to take the car elsewhere to try to fix a problem that never existed before I took the car to AA.

Flag This
AA Auto Service Center
Verified Customer
June 08, 2012

They are great. Cliff is very professional and he talks to me like an normal person. He's not after my money. He just wants to get my car fixed.

Flag This
AA Auto Service Center
Verified Customer
June 07, 2012

AA Auto was very fair in pricing and gave me a discount.

Flag This
AA Auto Service Center
Verified Customer
June 06, 2012

I have confidence that they will find the real problem the first time and get me back on the road.

Flag This
AA Auto Service Center
Verified Customer
June 02, 2012

I wrote out a list of everything I wanted checked, but they thought all I wanted was an oil change. Other than that they were nice. They immediately went over the list once they realized they had forgotten it.

Flag This
AA Auto Service Center
Verified Customer
June 01, 2012

Friendly staff, great customer service, shuttle to work, no pressure, what's not to like?

Flag This
AA Auto Service Center
Verified Customer
May 30, 2012

Very accommodating

Flag This
AA Auto Service Center
Verified Customer
May 11, 2012

Repairs neared price of dealership

Flag This
AA Auto Service Center
Verified Customer
May 05, 2012

Friendly and knowledgeable.

Flag This
Get Directions to AA Auto Service Center
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(425) 999-4448

Auto Repair Experience

  1. Cliff Galbraith, Manager
  2. Established 1985
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 53 Years of Car Repair Experience