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AA Auto Service Center

mike@aacarrepair.com
8004 Avondale Rd NE
Redmond, WA 98052 USA
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OPEN NOW
Th
8:00am to 6:00pm
OPEN NOW
Su
Closed
Th
8:00am to 6:00pm
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
Closed
W
8:00am to 6:00pm
Call now:
(425) 329-4592
23 Verified Reviews

Auto Repair Experience

  • Cliff Galbraith, Manager
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 53 Years of Car Repair Experience
RepairPal Scorecard

One of the first things that impressed us about AA Auto was their motto, "Where old fashioned service meets new technology," which really took us back to a time when you could pull into a service station and get everything you needed, plus a smile. With more than 30 years of combined experience in the automotive and customer service industry, AA is perfectly equipped to take care of their customers in such a way. The manager, Cliff Galbraith, grew up in Detroit and has been around cars his whole life. Their three technicians are ASE certified and emissions specialists, and two of them are ASE Master Technicians. This top rated AAA approved repair facility also won the "Best of Western Washington" for 2011.

AA Auto Service Center is affiliated with Novus Auto Glass as a trusted auto glass repair shop in Redmond, WA. Whether they're dealing with a minor chip or more extensive auto glass damage, they'll take the time to repair your vehicle in a precise, accurate fashion.

 

Details

Auto Repair Experience

  • Cliff Galbraith, Manager
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 53 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASA
  • NAPA
  • iATN

Message from the Shop

AA Auto Service Center Brings Back that "Down-Home" Feeling, Even in Stressful Situations.

At AA Auto Service Center, they believe in the best of modern auto repair technology with good ol' fashioned services that make you feel comfortable in any situation; whether your repair is small or large. With more than 56 years combined experience in the automotive and customer service industries, AA Auto Service in Redmond, WA is the most knowledgeable auto mechanic shop around, promising to prove their dedication to your needs. AA Auto is a full automotive service repair shop that provides all-around routine maintenance, engine rebuilds, transmission overhauls, clutch repairs, even dreaded electrical diagnostics; and anything else you can dream up to fill our customers' needs to the fullest.

AA Auto Service Center is affiliated with Novus Auto Glass as a trusted auto glass repair shop in Redmond, WA. Whether they're dealing with a minor chip or more extensive auto glass damage, they'll ta

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

23 Verified Reviews
5 stars
(11)
4 stars
(7)
3 stars
(1)
2 stars
(3)
1 star
(1)
by - Verified Customer March 16, 2017

Entire staff is committed to keeping you as a customer for life. I refer everyone who asks to AA.

by - Verified Customer March 13, 2017

I went to AA Auto Service Center as a result of recommendations from many acquaintances and I'm glad I did. They diagnosed the problem immediately, quoted me the price of the repair (new brake pads and rotors) and did the repair within the same afternoon. They even washed and cleaned the inside of the car for me which was a surprise. The price of the repairs was well below the dealership pricing and the quality of parts for that price were far and above the quality the dealership was offering for a much higher price. I will definitely recommend this place to others and will be back when I need any other repair or maintenance work done on my other vehicles. They also provide a discount to Microsoft PRIME card holders!

by - Verified Customer March 07, 2017

Got an appointment within a day and had my car back in less than 2 days. Very smooth and seamless experience.

by - Verified Customer March 07, 2017

Feels like the 'neighborhood mechanic' that you can always trust. I would send my mom to AA auto, in fact, I have!

by - Verified Customer March 01, 2017

Everyone in the shop was pleasant to work with, got repairs done in a single day and charged exactly what was promised.

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by - Verified Customer February 21, 2017

When I've been at the shop for an oil change the past two times, the main guy didn't make eye contact with me when I walked in. He continued to stare at his monitor and asked how we could help. He appeared disengaged and bored. While I waited for my car, he played a game on his computer and addressed subsequent customers the same was he did me. In the years I've gone to AA Auto, I've never felt ignored or as though I was bothering the staff. One time I asked the man where the restroom was and he gestured to his left. He didn't respond verbally. Definitely not the customer service I am used to.

by - Verified Customer February 15, 2017

Great service, reliable. All of my referrals are sent here.

by - Verified Customer June 21, 2012

The last 3 years I've used them. AAA recommended them to me. They follow everything to a "T." there is no one else I would let touch my vehicle. They also have great coffee in the lobby.

by - Verified Customer June 20, 2012

I like the fact that they explain in detail repairs needed and why.

by - Verified Customer June 19, 2012

They are great. I'll go there forever.

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by - Verified Customer June 15, 2012

I was very satisfied with the work. They were on time and very courteous.

by - Verified Customer June 15, 2012

I was impressed with their friendliness and their commitment to getting things repaired right.

by - Verified Customer June 15, 2012

Always a good experience.

by - Verified Customer June 14, 2012

The two owners are great. They are really friendly. They always remember me and the car I drive. That creates a personal experience. The prices are fair and I would definitely recommend them to anyone.

by June 09, 2012

They determined that front ball joints needed replacement even though I noticed no problems. After work was done, the steering was terrible and I had to take car in for emergency repairs (new ball joints) in Canada. After I returned, AA looked at the car again and (I think) replaced the ball joints again (no charge). But still the steering is not right and I will have to take the car elsewhere to try to fix a problem that never existed before I took the car to AA.

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by - Verified Customer June 08, 2012

They are great. Cliff is very professional and he talks to me like an normal person. He's not after my money. He just wants to get my car fixed.

by - Verified Customer June 07, 2012

AA Auto was very fair in pricing and gave me a discount.

by June 06, 2012

I have confidence that they will find the real problem the first time and get me back on the road.

by - Verified Customer June 02, 2012

I wrote out a list of everything I wanted checked, but they thought all I wanted was an oil change. Other than that they were nice. They immediately went over the list once they realized they had forgotten it.

by June 01, 2012

Friendly staff, great customer service, shuttle to work, no pressure, what's not to like?

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by May 30, 2012

Very accommodating

by May 11, 2012

Repairs neared price of dealership

by May 05, 2012

Friendly and knowledgeable.

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