Close

AA Auto Service Center

(425) 329-4592
52 Verified Reviews
mike@aacarrepair.com

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
Closed

ADDRESS

8004 Avondale Rd NE
Redmond, WA 98052 USA

AUTO REPAIR EXPERIENCE

  • Cliff Galbraith, Manager
  • Established 1985
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 53 Years of Car Repair Experience

AA Auto Service Center Reviews

OVERALL RATING

52 Verified Reviews
5 stars
(27)
4 stars
(17)
3 stars
(1)
2 stars
(4)
1 star
(3)
by - Verified Customer May 18, 2017

All favorable!

by - Verified Customer May 17, 2017

Mike's a straight-shooter in my opinion. He tells it like it is. I know what to expect. He lays out the facts and lets me make the decision on how to handle repairs. No pressure how it should be. And he goes out of his way to fit people in and accommodate temporary transportation. He knows other shops and mechanics. Knowledge + respect + honesty. can't beat it.

by - Verified Customer May 11, 2017

Mike and the boys were very friendly and instilled great confidence in their work.

by - Verified Customer May 10, 2017

Work was done quickly and they worked with us to fit repairs into our budget.

+ Show more reviews
by - Verified Customer May 07, 2017

I thought the shop did a great job in fixing something another shop could not fix. I really appreciated having a nice clean car when I picked it up. Good job!

by - Verified Customer May 04, 2017

Flexible scheduling appreciated.

+ Show more reviews
by - Verified Customer May 04, 2017

Mel handled everything well in getting the car running again.

by - Verified Customer May 02, 2017

Went in for simple oil change. Told it would be done in 1 hour. Still not done after 3 hours and then found out there were issues so work had been stalled, oil filter never changed, so this oil change turned into a complete waste of my time.

+ Show more reviews
by - Verified Customer April 27, 2017

All good on my recent experience with my Toyota Corolla. Thank you.

by - Verified Customer April 25, 2017

Great service.

+ Show more reviews
by - Verified Customer April 20, 2017

Just got new tires and they fit me into their schedule for a 4 wheel alignment the next day!!

by - Verified Customer April 20, 2017

Office staff member played a movie at full volume on his computer while customers in waiting area were trying to read. I didn't realize a 'comprehensive vehicle inspection' costing $49 would be done.

+ Show more reviews
by - Verified Customer April 17, 2017

We found two challenges in engine's fuel injection system. Was fixed correctly.

by - Verified Customer April 13, 2017

Excellent service each time we have had work done.

+ Show more reviews
by - Verified Customer April 12, 2017

My battery finally died and I had to have it towed. Once there, they took care of it. They are truly the best in the business.

by - Verified Customer April 11, 2017

I was not expecting a couple things and I was told they could wait for awhile. However, I need to have my car every day to drive my husband to the hospital for treatment and decided it was best to get everything done at one time.

+ Show more reviews
by - Verified Customer April 05, 2017

Mike was great to work with.

by - Verified Customer April 05, 2017

They got my car in the next day to replace my rear brakes. I was expecting a long wait for an appointment and not only did they get my brakes done, but they also did an oil change I requested, changed some other filters, and rotated my tires. Very happy!

+ Show more reviews
by - Verified Customer April 03, 2017

I went for an oil change and that was great price, was fair. Service was quick and well-done. However, I also asked them to check out my brakes and they came back and told me that I had to have a ton of work done and quoted me a very high price. I got a second opinion on the price for the work suggested and it was much lower. Took the car to another shop and they said that only some of the work was necessary and did it for a lower price (the shop came on the recommendation of a trusted friend). I was very disappointed and won't be returning to AA Auto Service Center.

by - Verified Customer April 03, 2017

I went in for oil change and brake check. I was half hour earlier than my appointment, but they were able to start working immediately. They found out my front brakes need replacement in addition to oil change. Luckily I could take their shuttle back other than waiting at the shop. Good and convenient service!

+ Show more reviews
by - Verified Customer April 03, 2017

Fantastic help with my car diagnosis and repair. Cost was high, but fair.

by - Verified Customer April 02, 2017

Received good recommendation on what is needed next.

+ Show more reviews
by - Verified Customer March 29, 2017

25% higher than other shops. Quote did not specify part numbers (no transparency) or the delivery report had any part warranty info. It was verbally communicated with 2 year warranty on the repair done.

by - Verified Customer March 28, 2017

Thank you for giving me info on my oil additive and also honoring what I believed to have heard regarding the price. You guys rock and thanks for the comp car wash. -Aaron

+ Show more reviews
by - Verified Customer March 27, 2017

They are awesome as always. Best in Redmond!

by - Verified Customer March 23, 2017

Mike took great care of my mother-n-law!

+ Show more reviews
by - Verified Customer March 21, 2017

Good, reliable service. Staff are personable, and I always feel like they're being honest with me.

by - Verified Customer March 16, 2017

Entire staff is committed to keeping you as a customer for life. I refer everyone who asks to AA.

+ Show more reviews
by - Verified Customer March 14, 2017

As a day sleeper, early morning appointments are difficult for me. The staff was friendly, understanding and accommodating of my grogginess and clear and concise when it came to confirming the work that needed to be done and getting me turned out in a timely fashion. I love this mechanic and will not use another in this area.

by - Verified Customer March 13, 2017

I went to AA Auto Service Center as a result of recommendations from many acquaintances and I'm glad I did. They diagnosed the problem immediately, quoted me the price of the repair (new brake pads and rotors) and did the repair within the same afternoon. They even washed and cleaned the inside of the car for me which was a surprise. The price of the repairs was well below the dealership pricing and the quality of parts for that price were far and above the quality the dealership was offering for a much higher price. I will definitely recommend this place to others and will be back when I need any other repair or maintenance work done on my other vehicles. They also provide a discount to Microsoft PRIME card holders!

+ Show more reviews
by - Verified Customer March 07, 2017

Got an appointment within a day and had my car back in less than 2 days. Very smooth and seamless experience.

by - Verified Customer March 07, 2017

Feels like the 'neighborhood mechanic' that you can always trust. I would send my mom to AA auto, in fact, I have!

+ Show more reviews
by - Verified Customer March 01, 2017

Everyone in the shop was pleasant to work with, got repairs done in a single day and charged exactly what was promised.

by - Verified Customer February 21, 2017

When I've been at the shop for an oil change the past two times, the main guy didn't make eye contact with me when I walked in. He continued to stare at his monitor and asked how we could help. He appeared disengaged and bored. While I waited for my car, he played a game on his computer and addressed subsequent customers the same was he did me. In the years I've gone to AA Auto, I've never felt ignored or as though I was bothering the staff. One time I asked the man where the restroom was and he gestured to his left. He didn't respond verbally. Definitely not the customer service I am used to.

+ Show more reviews
by - Verified Customer February 15, 2017

Great service, reliable. All of my referrals are sent here.

by - Verified Customer June 21, 2012

The last 3 years I've used them. AAA recommended them to me. They follow everything to a "T." there is no one else I would let touch my vehicle. They also have great coffee in the lobby.

+ Show more reviews
by - Verified Customer June 20, 2012

I like the fact that they explain in detail repairs needed and why.

by - Verified Customer June 19, 2012

They are great. I'll go there forever.

+ Show more reviews
by - Verified Customer June 15, 2012

I was very satisfied with the work. They were on time and very courteous.

by - Verified Customer June 15, 2012

I was impressed with their friendliness and their commitment to getting things repaired right.

+ Show more reviews
by - Verified Customer June 15, 2012

Always a good experience.

by - Verified Customer June 14, 2012

The two owners are great. They are really friendly. They always remember me and the car I drive. That creates a personal experience. The prices are fair and I would definitely recommend them to anyone.

+ Show more reviews
by June 09, 2012

They determined that front ball joints needed replacement even though I noticed no problems. After work was done, the steering was terrible and I had to take car in for emergency repairs (new ball joints) in Canada. After I returned, AA looked at the car again and (I think) replaced the ball joints again (no charge). But still the steering is not right and I will have to take the car elsewhere to try to fix a problem that never existed before I took the car to AA.

by - Verified Customer June 08, 2012

They are great. Cliff is very professional and he talks to me like an normal person. He's not after my money. He just wants to get my car fixed.

+ Show more reviews
by - Verified Customer June 07, 2012

AA Auto was very fair in pricing and gave me a discount.

by June 06, 2012

I have confidence that they will find the real problem the first time and get me back on the road.

+ Show more reviews
by - Verified Customer June 02, 2012

I wrote out a list of everything I wanted checked, but they thought all I wanted was an oil change. Other than that they were nice. They immediately went over the list once they realized they had forgotten it.

by June 01, 2012

Friendly staff, great customer service, shuttle to work, no pressure, what's not to like?

+ Show more reviews
by May 30, 2012

Very accommodating

by May 11, 2012

Repairs neared price of dealership

+ Show more reviews
by May 05, 2012

Friendly and knowledgeable.

1 verified customer did not leave comments but provided this rating:
by Charles

RepairPal Scorecard
92
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
91
CUSTOMER AMENITIES
91

One of the first things that impressed us about AA Auto was their motto, "Where old fashioned service meets new technology," which really took us back to a time when you could pull into a service station and get everything you needed, plus a smile. With more than 30 years of combined experience in the automotive and customer service industry, AA is perfectly equipped to take care of their customers in such a way. The manager, Cliff Galbraith, grew up in Detroit and has been around cars his whole life. Their three technicians are ASE certified and emissions specialists, and two of them are ASE Master Technicians. This top rated AAA approved repair facility also won the "Best of Western Washington" for 2011.

AA Auto Service Center is affiliated with Novus Auto Glass as a trusted auto glass repair shop in Redmond, WA. Whether they're dealing with a minor chip or more extensive auto glass damage, they'll take the time to repair your vehicle in a precise, accurate fashion.

 


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • AAA Member Discount
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

AA Auto Service Center Brings Back that "Down-Home" Feeling, Even in Stressful Situations.

At AA Auto Service Center, they believe in the best of modern auto repair technology with good ol' fashioned services that make you feel comfortable in any situation; whether your repair is small or large. With more than 56 years combined experience in the automotive and customer service industries, AA Auto Service in Redmond, WA is the most knowledgeable auto mechanic shop around, promising to prove their dedication to your needs. AA Auto is a full automotive service repair shop that provides all-around routine maintenance, engine rebuilds, transmission overhauls, clutch repairs, even dreaded electrical diagnostics; and anything else you can dream up to fill our customers' needs to the fullest.

AA Auto Service Center is affiliated with Novus Auto Glass as a trusted auto glass repair shop in Redmond, WA. Whether they're dealing with a minor chip or more extensive auto glass damage, they'll ta

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to AA Auto Service Center

Asset 71
HIGH QUALITY REPAIRS
Your auto repair done right, only the work you need with no add ons.
Asset 72
TRANSPARENT PRICING
Our free estimator calculates a custom price for your vehicle repair.
Asset 73
GUARANTEED REPAIRS
Rest easy knowing you're covered by our RepairPal Nationwide Warranty.