We found two challenges in engine's fuel injection system. Was fixed correctly.
My battery finally died and I had to have it towed. Once there, they took care of it. They are truly the best in the business.
I was not expecting a couple things and I was told they could wait for awhile. However, I need to have my car every day to drive my husband to the hospital for treatment and decided it was best to get everything done at one time.
Mike was great to work with.
They got my car in the next day to replace my rear brakes. I was expecting a long wait for an appointment and not only did they get my brakes done, but they also did an oil change I requested, changed some other filters, and rotated my tires. Very happy!
I went in for oil change and brake check. I was half hour earlier than my appointment, but they were able to start working immediately. They found out my front brakes need replacement in addition to oil change. Luckily I could take their shuttle back other than waiting at the shop. Good and convenient service!
Fantastic help with my car diagnosis and repair. Cost was high, but fair.
Received good recommendation on what is needed next.
25% higher than other shops. Quote did not specify part numbers (no transparency) or the delivery report had any part warranty info. It was verbally communicated with 2 year warranty on the repair done.
Thank you for giving me info on my oil additive and also honoring what I believed to have heard regarding the price. You guys rock and thanks for the comp car wash. -Aaron
They are awesome as always. Best in Redmond!
Mike took great care of my mother-n-law!
Good, reliable service. Staff are personable, and I always feel like they're being honest with me.
Entire staff is committed to keeping you as a customer for life. I refer everyone who asks to AA.
As a day sleeper, early morning appointments are difficult for me. The staff was friendly, understanding and accommodating of my grogginess and clear and concise when it came to confirming the work that needed to be done and getting me turned out in a timely fashion. I love this mechanic and will not use another in this area.
I went to AA Auto Service Center as a result of recommendations from many acquaintances and I'm glad I did. They diagnosed the problem immediately, quoted me the price of the repair (new brake pads and rotors) and did the repair within the same afternoon. They even washed and cleaned the inside of the car for me which was a surprise. The price of the repairs was well below the dealership pricing and the quality of parts for that price were far and above the quality the dealership was offering for a much higher price. I will definitely recommend this place to others and will be back when I need any other repair or maintenance work done on my other vehicles. They also provide a discount to Microsoft PRIME card holders!
Got an appointment within a day and had my car back in less than 2 days. Very smooth and seamless experience.
Feels like the 'neighborhood mechanic' that you can always trust. I would send my mom to AA auto, in fact, I have!
Everyone in the shop was pleasant to work with, got repairs done in a single day and charged exactly what was promised.
When I've been at the shop for an oil change the past two times, the main guy didn't make eye contact with me when I walked in. He continued to stare at his monitor and asked how we could help. He appeared disengaged and bored. While I waited for my car, he played a game on his computer and addressed subsequent customers the same was he did me. In the years I've gone to AA Auto, I've never felt ignored or as though I was bothering the staff. One time I asked the man where the restroom was and he gestured to his left. He didn't respond verbally. Definitely not the customer service I am used to.
Great service, reliable. All of my referrals are sent here.
The last 3 years I've used them. AAA recommended them to me. They follow everything to a "T." there is no one else I would let touch my vehicle. They also have great coffee in the lobby.
I like the fact that they explain in detail repairs needed and why.
They are great. I'll go there forever.
I was very satisfied with the work. They were on time and very courteous.
I was impressed with their friendliness and their commitment to getting things repaired right.
Always a good experience.
The two owners are great. They are really friendly. They always remember me and the car I drive. That creates a personal experience. The prices are fair and I would definitely recommend them to anyone.
They determined that front ball joints needed replacement even though I noticed no problems. After work was done, the steering was terrible and I had to take car in for emergency repairs (new ball joints) in Canada. After I returned, AA looked at the car again and (I think) replaced the ball joints again (no charge). But still the steering is not right and I will have to take the car elsewhere to try to fix a problem that never existed before I took the car to AA.
They are great. Cliff is very professional and he talks to me like an normal person. He's not after my money. He just wants to get my car fixed.
AA Auto was very fair in pricing and gave me a discount.
I have confidence that they will find the real problem the first time and get me back on the road.
I wrote out a list of everything I wanted checked, but they thought all I wanted was an oil change. Other than that they were nice. They immediately went over the list once they realized they had forgotten it.
Friendly staff, great customer service, shuttle to work, no pressure, what's not to like?
Repairs neared price of dealership
Friendly and knowledgeable.