AA Auto Service Center

RepairPal’s Comprehensive Evaluation

Assessment Summary

One of the first things that impressed us about AA Auto was their motto, "Where old fashioned service meets new technology," which really took us back to a time when you could pull into a service station and get everything you needed, plus a smile. With more than 30 years of combined experience in the automotive and customer service industry, AA is perfectly equipped to take care of their customers in such a way. The manager, Cliff Galbraith, grew up in Detroit and has been around cars his whole life. Their three technicians are ASE certified and emissions specialists, and two of them are ASE Master Technicians. This top rated AAA approved repair facility also won the "Best of Western Washington" for 2011.

Customer Reviews (16 reviews)

• AA Auto Service Center
  Patrick - Verified Customer
  June 21, 2012

  The last 3 years I've used them. AAA recommended them to me. They follow everything to a "T." there is no one else I would let touch my vehicle. They also have great coffee in the lobby.

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  1340262000
• AA Auto Service Center
  Ken - Verified Customer
  June 20, 2012

  I like the fact that they explain in detail repairs needed and why.

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  1340175600
• AA Auto Service Center
  Carlos - Verified Customer
  June 19, 2012

  They are great. I'll go there forever.

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• AA Auto Service Center
  Wally - Verified Customer
  June 15, 2012

  I was very satisfied with the work. They were on time and very courteous.

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• AA Auto Service Center
  Mark - Verified Customer
  June 15, 2012

  I was impressed with their friendliness and their commitment to getting things repaired right.

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• AA Auto Service Center
  Mark - Verified Customer
  June 15, 2012

  Always a good experience.

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  1339743600
• AA Auto Service Center
  Dong - Verified Customer
  June 14, 2012

  The two owners are great. They are really friendly. They always remember me and the car I drive. That creates a personal experience. The prices are fair and I would definitely recommend them to anyone.

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  1339657200
• AA Auto Service Center
  Verified Customer
  June 09, 2012

  They determined that front ball joints needed replacement even though I noticed no problems. After work was done, the steering was terrible and I had to take car in for emergency repairs (new ball joints) in Canada. After I returned, AA looked at the car again and (I think) replaced the ball joints again (no charge). But still the steering is not right and I will have to take the car elsewhere to try to fix a problem that never existed before I took the car to AA.

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  1339225200
• AA Auto Service Center
  Eric - Verified Customer
  June 08, 2012

  They are great. Cliff is very professional and he talks to me like an normal person. He's not after my money. He just wants to get my car fixed.

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• AA Auto Service Center
  Joel - Verified Customer
  June 07, 2012

  AA Auto was very fair in pricing and gave me a discount.

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• AA Auto Service Center
  Verified Customer
  June 06, 2012

  I have confidence that they will find the real problem the first time and get me back on the road.

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• AA Auto Service Center
  Nichole - Verified Customer
  June 02, 2012

  I wrote out a list of everything I wanted checked, but they thought all I wanted was an oil change. Other than that they were nice. They immediately went over the list once they realized they had forgotten it.

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  1338620400
• AA Auto Service Center
  Verified Customer
  June 01, 2012

  Friendly staff, great customer service, shuttle to work, no pressure, what's not to like?

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• AA Auto Service Center
  Verified Customer
  May 30, 2012

  Very accommodating

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  1338361200
• AA Auto Service Center
  Verified Customer
  May 11, 2012

  Repairs neared price of dealership

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  1336719600
• AA Auto Service Center
  Verified Customer
  May 05, 2012

  Friendly and knowledgeable.

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  1336201200