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A & E Automotive and Towing

5640 Lincoln Ave, Cypress, CA 90630 Map & directions

Call Now: (714) 294-2831

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About A & E Automotive and Towing

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
85
Tools & Equipment (?)
91
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

A & E Automotive has been serving the Cypress area since 1991. We learned that manager John Fox began his career as a technician and has been manager of this shop for over 7 years. His team of two very experienced technicians have nearly 70 years of combined experience and is lead by Richard who is ASE certified. Their tools and equipment are what we would expect to see in one of our Certified shops and all work is backed by a 12 month/12,000 mile warranty. Customer amenities include a local shuttle service, WiFi internet access, towing service, and convenient after hours drop-off.

Message from the Shop

A & E Automotive Repair & Towing is located at 5640 Lincoln Ave. Cypress, CA. and has been been proudly serving the community for over 20 years. With our ASE Master Certified Technicians and diagnosis equipment, we are able to provide complete auto repair & auto service on all foreign and domestic vehicles.

We provide you with quality, no-hassle service that helps you take care of your vehicle without spending massive amounts of time and money. Our professionals provide exceptional service at reasonable price.

FREE SHUTTLE SERVICE WITHIN 5 MILES!
FREE TOWING WITH REPAIRS

Bring your car into our auto repair shop today for oil changes, filter changes, and general maintenance services. Contact us to get everything from diagnostics to transmission repairs at prices that won't break your budget.
•Tune-ups
•Electrical repairs
•Air Conditioning service
•Transmissions & clutches
•Radiator & engines
•Brakes
•Shocks & struts
•Smog related repairs

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jeep
Kia Lexus Lincoln
Mazda Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saturn Scion Subaru
Suzuki Toyota

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Roadside Assistance Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Free Estimates Heated Waiting Room Parts/Accessories
Se Habla Espanol Service Guarantee Shopping Nearby Shuttle
Towing Wireless Internet

Customer Reviews 38 verified reviews

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A & E Automotive and Towing
Verified Customer
October 29, 2013

From the moment the tow truck got there I was never pushed into something that I didn't want or need. They fixed my problem and got it done quickly.

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A & E Automotive and Towing
March 05, 2013

I would recommend A&E automotive to my friends. John looked at my car, called me and told me what was wrong and approximately how much it would cost. Since my car is 12 years old, he had trouble finding some of the parts. He called me and told me there would be a delay in fixing the car until the parts came in. On another problem the parts were going to take approximately a month to come in. He fixed the problem with the catalytic converter. He called me and I have the car now. When the part for the heater comes in I will bring the car back for it to be fixed. The people in this shop are friendly, experienced, and seemed to be knowledgeable and honest. It is difficult when you are a widow to find a mechanic who is honest and will explain exactly what needs to be done and how much it will cost.

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A & E Automotive and Towing
Verified Customer
October 18, 2013

The experience was superb. From Tow to car pick up. Everything went so smooth.

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A & E Automotive and Towing
Verified Customer
October 18, 2013

Timely courteous service. Everything was explained to me in terms I could understand.

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A & E Automotive and Towing
Verified Customer
October 18, 2013

They took care if the issue quickly and explained everything.

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A & E Automotive and Towing
Verified Customer
October 18, 2013

Didn't have full service or repair only quick estimate

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A & E Automotive and Towing
Verified Customer
August 31, 2013

They provided exactly what I was looking for. The time to retrieve vehicle was better than other places I have been to.

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A & E Automotive and Towing
Verified Customer
August 31, 2013

Good service, but since I am a veteran diyer myself, service is quiet pricey for me. I need their services since I need the brake lamp test to register my salvage car

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A & E Automotive and Towing
Verified Customer
July 17, 2013

The service was outstanding I didn't worry of the service and commitment of the shop.

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A & E Automotive and Towing
Verified Customer
July 16, 2013

The staff is very personable and kind. They are very informative and on time. The waiting area is very clean and the receptionist is always smiling! Nothing bad to say about them.

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A & E Automotive and Towing
Verified Customer
July 09, 2013

Professional and did not over charge

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A & E Automotive and Towing
June 25, 2013

The first word that comes to mind when I think of John and this place is PHENOMENAL PROFESSIONALS! The best car mechanic experience I ever had, and most likely you will too!

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A & E Automotive and Towing
Verified Customer
June 03, 2013

They know what they are doing and have always fix my problem.

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A & E Automotive and Towing
Verified Customer
May 02, 2013

Good service.

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A & E Automotive and Towing
April 05, 2013

They were willing to help, and I have nothing against the friendliness of the workers I spoke with. But my car did not get repaired. It was only a quick fix, and I paid a lot of money even just for them refilling my brake fluid. I took my car in to be fixed, and not even a couple weeks later: the same problem. I thought I had great service until the problem came up. I called them when the same thing happened & left a message, and no response. I gave up. I'm not going back. I appreciate the help, but not fixing my problem with the car & charging me something I could have done myself.. not the business. I only gave them two stars because they didn't charge me for towing b/c I got serviced at their shop.

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A & E Automotive and Towing
March 28, 2013

This is one of the more pleasant experiences I've had from an auto repair facility. The personnel were very helpful and explained the cost to repair my Hyundai Santa Fe. I was given a detailed cost estimate and a time when the car would be ready. They even gave me a ride home and a ride back to the facility when the car was ready
I would recommend A&E Towing for your towing and repair needs

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A & E Automotive and Towing
March 14, 2013

I brought my 2008 Mazda 5 to A&E because the car was shuddering whenever I braked at higher speeds. I thought that my rotors were bent and told that to John. He said he would check it out and he could have easily told me that they were bad and sold me new ones but instead gave me the real reason, that my tires were wearing funny and I needed new ones. I appreciated his honesty and will now be taking my car there for all future service. I've already told friends about A&E and will continue to recommend them to whoever needs their car repaired. The staff there were very helpful and friendly and even gave me a ride to and from my house. Excellent customer service!

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A & E Automotive and Towing
February 14, 2013

I am very pleased with your concern and the service I received and I will definitely recommend A&E to others.

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A & E Automotive and Towing
February 07, 2013

I have been going to them for 7 to 8 years. I have a particular mechanic I'm fond of. I have a 1956 t-bird that I trust them to work on. I refer them and they are excellent.

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A & E Automotive and Towing
February 04, 2013

Everyone at A&E Automotive were very friendly and eager to help. I appreciate everything they have done for me. I will continue to take my car there for future car repair.

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A & E Automotive and Towing
January 23, 2013

The service i had done, i was very satisfied with and the price was well within my budget.

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A & E Automotive and Towing
Verified Customer

A&E was recommended by friend and had an oil change performed, was advised about my auto in a complete manner. Will returned in future.

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A & E Automotive and Towing
Verified Customer

Service is very good and quick.

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A & E Automotive and Towing
Verified Customer

Very honest service in taking care of my 90 year old mother.

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A & E Automotive and Towing
Verified Customer

Great service and great body work.

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A & E Automotive and Towing
Verified Customer

No bull.

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A & E Automotive and Towing
Verified Customer

They were up front and honest.

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A & E Automotive and Towing
Verified Customer

Good service. However, can't see paying 50+ dollars for a diagnosis.

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A & E Automotive and Towing
Verified Customer

They are good!

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A & E Automotive and Towing
Verified Customer

They were very prompt.

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A & E Automotive and Towing
Verified Customer

Fast, friendly service.

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A & E Automotive and Towing
Verified Customer

Gave me good information and talked me through the issues.

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A & E Automotive and Towing
Verified Customer

Good service.

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A & E Automotive and Towing
Verified Customer

So far all the service and repairs at A&E have been done professionally, they seem to do a good job. I am a person who takes care of my cars and stay on top of things. So far A&E had done a good job on both of my cars. I check everything after a repair has been completed, everything seems to be done in a professional manner.

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A & E Automotive and Towing
Verified Customer

Friendly and fast service.

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A & E Automotive and Towing
Verified Customer

Good service, good communication and reasonable prices.

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A & E Automotive and Towing
Verified Customer
A & E Automotive and Towing
Verified Customer

They do good work.

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(714) 294-2831

Auto Repair Experience

  1. John Fox, Manager
  2. Established 1991
  3. 2 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 68 Years of Car Repair Experience