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A-1 Tire & Auto

6215 Factory Rd, Crystal Lake, IL 60014 Map & directions

Call Now: (815) 709-0281

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About A-1 Tire & Auto

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
93
Tools & Equipment (?)
94
Customer Service (?)
94
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

A-1 Tire and Auto is a family owned operation that has been serving the community of Crystal Lake since 1995. This RepairPal Certified shop features a team of professional automotive technicians who take the time to stay current on the latest automotive technology. This training, coupled with the necessary automotive tools and computer diagnostic equipment make this location capable of a wide range of repairs, from minor and major mechanical repairs to check engine light diagnosis to tires and wheel alignment. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle, loaner vehicles, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Oil Change & Lube
Scheduled Maintenance Service & Repair

Amenities

Early Bird Dropoff Loaner Car Rental Car Shuttle
Wireless Internet

Customer Reviews 25 verified reviews

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A-1 Tire & Auto
Verified Customer
April 29, 2014

They are not the fastest service shop.

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A-1 Tire & Auto
Verified Customer
April 28, 2014

I trust them, I believe they are doing the right thing with my car. I have never had any problems.

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A-1 Tire & Auto
Verified Customer
April 28, 2014

They are great. They have lower prices. They are very helpful. They always help you out. Their service is very good. Some of the guys that work there have been there a long time.

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A-1 Tire & Auto
Verified Customer
April 25, 2014

They get there jobs done on time, do good work and they all are trustworthy.

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A-1 Tire & Auto
Verified Customer
April 21, 2014

I just got a basic service and I do not know how a more completed service would be.

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A-1 Tire & Auto
Verified Customer
April 14, 2014

I think they are honest and I think they do good work.

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A-1 Tire & Auto
Verified Customer
April 12, 2014

They are very helpful and never took advantage of me. The customer service is great, they only do what needs to be done and I enjoy going there.

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A-1 Tire & Auto
Verified Customer
April 10, 2014

We have used them for years, for different reasons and have had no problems. They are very friendly and pay attention to detail.

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A-1 Tire & Auto
Verified Customer
April 04, 2014

They have always given us good service at a good value, and they give the information on our car in an understandable way.

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A-1 Tire & Auto
Verified Customer
April 02, 2014

Customer service is very good. They did a good job.

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A-1 Tire & Auto
Verified Customer
March 29, 2014

We have been going to them for years, and we can rely on them to do a good job and treat us fair.

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A-1 Tire & Auto
Verified Customer
March 22, 2014

They have good service and get the job done right.

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A-1 Tire & Auto
Verified Customer
March 19, 2014

They have good mechanics there and the owner is fantastic.

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A-1 Tire & Auto
Verified Customer
March 14, 2014

They do a terrific job and they are reasonable.

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A-1 Tire & Auto
Verified Customer
March 13, 2014

It seemed that I was talked into things last time I was there. I needed my car fixed so I had them do it.

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A-1 Tire & Auto
Verified Customer
March 11, 2014

The location is far away for me.

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A-1 Tire & Auto
Verified Customer
March 10, 2014

I have never had a problem. They have always done good by me.

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A-1 Tire & Auto
Verified Customer
March 10, 2014

They're very helpful. They did their job. They're honest.

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A-1 Tire & Auto
Verified Customer
March 01, 2014

They do good work at fair prices.

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A-1 Tire & Auto
Verified Customer
March 01, 2014

Great customer service, they treated me the way shops are supposed to.

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A-1 Tire & Auto
Verified Customer
February 28, 2014

Very courteous, knowledgeable service, they take the time to explain the problem with the car. I think the prices are fair.

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A-1 Tire & Auto
Verified Customer
February 28, 2014

They were nice and got my car done in like 20 minutes.

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A-1 Tire & Auto
Verified Customer
February 24, 2014

I went there and they recommended what I didn't go there for, and they forgot the oil change which is the reason I went there for. What they did a cabin air filter replacement.

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A-1 Tire & Auto
Verified Customer
February 05, 2014

They are nice but sometimes they recommend repairs that aren't needed right away.

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A-1 Tire & Auto
Verified Customer
February 04, 2014

They are very helpful. Their pricing is great. They do quality work.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 6:00pm
Sat:7:30am to 1:00pm
Sun:CLOSED
Call Now:

(815) 709-0281

Auto Repair Experience

  1. Mike Marik, Manager
  2. Established 1995
  3. 2 Auto Repair Mechanics on Staff
  4. 48 Years of Car Repair Experience