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A-1 Plano Auto Service

3333 Ave K, Plano, TX 75074

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Customer Reviews (1 review)

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A-1 Plano Auto Service
May 27, 2009

I came to change oil.They delayed the service saying that they try to reset the oil life counter.When I finally got the car,the message center showed no odometer,not MPG,no compass,no fuel used,nothing! It just read SLOW CIRCLE TO RECALIBRATE.I never seen this before.I asked the mechanic what happened to the car.He held the reset button for 2 minutes,but nothing changed.Then he took the car manual that happen to be in the glove compartment.After reading it he said that I need to keep pressing reset till it resets SLOWLY.He could not read the manual.I read it myself,and found out that the compass calibration was messed up.I needed to drive SLOW in circles to calibrate it.I complained to manager that according to the manual the compass was messed up which had nothing to do with the OIL.I did not want them to mess with it any more.I drove SLOW in circles 2 times and the message center was fixed,showing all the details. Ironically,the OIL LIFE was not reset,and I reset it myself.Two more things on this shop – the receipt was printed ineligibly.I could hardly see amount charged.Another receipt had the wrong date on it,showing May 5th instead of May 27th.I do not think I will go back to them.

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