» » » 5th & Robinson Service Center

5th & Robinson Service Center

109 5th St South East, Barberton, OH 44203 Map & directions

Call Now: (330) 272-0098

See more real customer reviews

About 5th & Robinson Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
100
Tools & Equipment (?)
95
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

This RepairPal Certified shop has been serving the Barberton community since 1993 and has developed a very loyal customer base during that time. Our certification team found the reoccurring theme at 5th and Robinson to be teamwork and experience. These industry veterans combine for over 120 years of automotive experience and have been working together for over 19 years. During that time they have amassed an collection of some of the best automotive tools and computer diagnostic equipment available. This helps to ensure professional fixed right the first time repairs are made to your vehicle. These repairs range from advance computer diagnostics to wheel alignment and tires. Over the years 5th and Robinson has earned several customer service awards and acknowledgements. They offer a 12-month/12,000-mile warranty on all repairs, shuttle service, early bird drop off, and wireless Internet.

Message from the Shop

5th and Robinson Service Center is a certified auto repair center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Auto Makes We Service

Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hyundai Isuzu
Jeep Kia Lexus
Lincoln Mazda Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Subaru Suzuki Toyota
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

Early Bird Dropoff Heated Waiting Room Parts/Accessories Shuttle
Towing Wireless Internet

Customer Reviews 20 verified reviews

Sort by: Date | Helpful
5th & Robinson Service Center
Verified Customer
September 18, 2013

We have used them for 15 years for all of our repairs for my whole family, and they treat us all fairly.

Flag This
5th & Robinson Service Center
Verified Customer
September 09, 2013

They're very good.

Flag This
5th & Robinson Service Center
Verified Customer
September 06, 2013

Number one they are trustworthy. Number two they have taken care of my two cars. I have never had to take the cars back. They are gentlemen and treat me very nicely. They have taken care of my cars for a number of years.

Flag This
5th & Robinson Service Center
Verified Customer
August 30, 2013

I went to kindergarten all the way through high school with my best friend who works there. I trust them. It's all about trust.

Flag This
5th & Robinson Service Center
Verified Customer
August 13, 2013

They do good work and get you in and out.

Flag This
5th & Robinson Service Center
Verified Customer
August 09, 2013

I've known all of the mechanics for years. They are really reliable and they are really good. I personally think their prices are reasonable. They try to accommodate your schedule.

Flag This
5th & Robinson Service Center
Verified Customer
August 08, 2013

They are kind. They are willing to help you. They are close to home. They are fine people.

Flag This
5th & Robinson Service Center
Verified Customer
July 30, 2013

They have been reliable in the past. That's what I go on. They are reliable.

Flag This
5th & Robinson Service Center
Verified Customer
October 07, 2013

I have had work done there for both of my vehicles and have never had to return to have it fixed again.

Flag This
5th & Robinson Service Center
Verified Customer
September 26, 2013

They are good friends of ours. We have become good friends with the owners. The work they do is very good. They rarely make a mistake.

Flag This
5th & Robinson Service Center
Verified Customer
September 24, 2013

They were very nice and they did good work. My husband was very pleased with them.

Flag This
5th & Robinson Service Center
Verified Customer
September 17, 2013

They treat me fairly. I can always get my car in there. I feel they are honest.

Flag This
5th & Robinson Service Center
Verified Customer
September 12, 2013

They did what I wanted done.

Flag This
5th & Robinson Service Center
Verified Customer
September 06, 2013

They seem very honest. They are up front before any work is done.

Flag This
5th & Robinson Service Center
Verified Customer
September 03, 2013

It's close and convenient. The mechanics are very reliable, and the manager is able to pick me up and take me to get my car when it is done.

Flag This
5th & Robinson Service Center
Verified Customer
August 20, 2013

They've done all my work for the past three or four years. They were very courteous, obedient, and knowledgeable.

Flag This
5th & Robinson Service Center
Verified Customer
August 08, 2013

Prices are high.

Flag This
5th & Robinson Service Center
Verified Customer
August 05, 2013

They do everything right. They are friendly, helpful, informative, courteous, and knowledgeable.

Flag This
5th & Robinson Service Center
Verified Customer
August 01, 2013

They always take excellent care of my car.

Flag This
5th & Robinson Service Center
Verified Customer
July 18, 2013

They do quality work. They are very accommodating.

Flag This
Get Directions to 5th & Robinson Service Center
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(330) 272-0098

Auto Repair Experience

  1. Craig Gillenwater - Owner , Owner
  2. Established 1993
  3. 2 Auto Repair Mechanic on Staff
  4. 1 ASE Certified Auto Technicians
  5. 80 Years of Car Repair Experience