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5 Star Auto Service, Inc

1444 El Camino Real, Belmont, CA 94002 Map & directions

Call Now: (650) 262-3976

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About 5 Star Auto Service, Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
100
Tools & Equipment (?)
96
Customer Service (?)
99
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

this certified shop is owned by Ned Batshon and has been serving the Belmont community since 2006. Ned is an ASE Certified Technician with over 30 years of experience in the automotive repair industry. Ned has invested in his staff, providing them with ongoing training and some of the industries best tools and computer diagnostic equipment to properly service most vehicles. 5 Star Auto is AAA Approved and is a California Smog Inspection Station. All worked it backed by a 24 month/24,000 mile warranty. They are also open Saturdays, provide a free shuttle service, early bird drop off, and free wireless internet on site.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

Alignment Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Free Estimates
Gas/Diesel Open Saturday Open Weekends Shuttle
Wireless Internet

Customer Reviews 9 verified reviews

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5 Star Auto Service, Inc
Verified Customer
May 20, 2013

It was fast, quality service. The quote was exactly what they said. They were very professional and friendly.

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5 Star Auto Service, Inc
Verified Customer
May 11, 2013

They called and said it was going to be done the following Monday. They called back on Friday and said it was finished. So they got it done before it was planned.

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5 Star Auto Service, Inc
Verified Customer
May 08, 2013

Overall excellent service delivered when promised at a reasonable price. Very courteous staff. The owner is always on the job as well.

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5 Star Auto Service, Inc
Verified Customer
May 06, 2013

I think number one is that I give them a high rating because they are very reliable and they don't do anything more than they need to. Everything they recommend is what's best, and they are cost effective.

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5 Star Auto Service, Inc
Verified Customer
May 03, 2013

They are a neighborhood shop. They have always provided excellent service. I've never had to take a vehicle back to get the repair done again. It's always fixed the first time.

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5 Star Auto Service, Inc
Verified Customer
May 01, 2013

They have been very good with everything I have done.

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5 Star Auto Service, Inc
Verified Customer
April 25, 2013

Excellent customer service and honesty. Excellent. It was a pleasure working with the owner at the counter.

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5 Star Auto Service, Inc
Verified Customer
April 22, 2013

I haven't gone anywhere with the same service. We would recommend it to our friends if they need it

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5 Star Auto Service, Inc
Verified Customer
April 10, 2013

I was satisfied with them. They delivered the car on time and I was very pleased with the work.

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(650) 262-3976

Auto Repair Experience

  1. Ned Batshon, Owner
  2. Established 2006
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians
  5. 53 Years of Car Repair Experience