Close

25th Street Automotive

(602) 777-3504
106 Verified Reviews

HOURS
07:00
17:30
http://purl.org/goodrelations/v1#Monday
07:00
17:30
http://purl.org/goodrelations/v1#Tuesday
07:00
17:30
http://purl.org/goodrelations/v1#Wednesday
07:00
17:30
http://purl.org/goodrelations/v1#Thursday
07:00
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:00am to 5:30pm
T
7:00am to 5:30pm
W
7:00am to 5:30pm
Th
7:00am to 5:30pm
F
7:00am to 5:30pm
S
Closed

ADDRESS

4112 N 25th St
Phoenix, AZ 85016 USA

AUTO REPAIR EXPERIENCE

  • Bill Coniam, Manager
  • Established 2000
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 40 Years of Car Repair Experience

25th Street Automotive Reviews

OVERALL RATING

106 Verified Reviews
5 stars
(94)
4 stars
(11)
3 stars
(0)
2 stars
(1)
1 star
(0)
by - Verified Customer May 04, 2017

Been a customer for years!!! Won't go anywhere else!

by - Verified Customer April 30, 2017

Great!

by - Verified Customer April 18, 2017

ALWAYS a great service experience!

by - Verified Customer April 16, 2017

I have always had a positive experience at 25th street.

+ Show more reviews
by - Verified Customer April 11, 2017

Always great service and good advice on how best to care for my car based on my annual mileage. Excellent Shop and people!

by - Verified Customer April 10, 2017

Very glad that we have 25th St. Auto Phoenix on our side!

+ Show more reviews
by - Verified Customer April 05, 2017

I was satisfied with the work performed.

by - Verified Customer April 02, 2017

They had the car done earlier than expected.

+ Show more reviews
by - Verified Customer March 30, 2017

Super helpful. Came in under priced for what I was expecting which was a pleasant surprise.

by - Verified Customer March 28, 2017

Awesome!

+ Show more reviews
by - Verified Customer March 26, 2017

We have used 25th Street Auto Repair for almost ten years, and would never take our cars anywhere else. They are honest, straightforward, treat both men and women with great respect, and stand behind their work 100%. We have sent many friends to them over the years, and we can see why they win so many awards!!!

by - Verified Customer March 23, 2017

25th Street Automotive is my go-to for car repairs and maintenance and has been for years. They are always honest and up front. They also prepare me for repairs my older car may need in the coming months/years so that I can financially prepare. I highly recommend this shop!

+ Show more reviews
by - Verified Customer March 14, 2017

Originally, I had booked an appointment to have my radiator checked for a crack. During their inspection the mechanics let me know that this was not the issue and then asked if I wanted other maintenance completed on the car.

by - Verified Customer March 02, 2017

They always fix my car the first time, the repairs are excellent and Bill and Bill are awesome.

+ Show more reviews
by - Verified Customer February 28, 2017

It was good.

by - Verified Customer February 27, 2017

Great service!

+ Show more reviews
by - Verified Customer February 22, 2017

Had an oil change done and needed some belts replace. Great job, good price and great reminders by text for my next appt too!

by - Verified Customer February 19, 2017

great experience. always happy here.

+ Show more reviews
by - Verified Customer February 16, 2017

The 2 Bills are great people! Always cheerful and explain everything to me. Been going there for about 6 years and will keep going back.

by - Verified Customer February 14, 2017

The most honest shop in the country !!! Thank u for your expertise and honesty !!

+ Show more reviews
by - Verified Customer February 06, 2017

Was called after diagnosis with a time and price. Work was performed as stated.

by - Verified Customer February 02, 2017

25th Street is so honest. They recommended that I do not fix the vehicle because the value is just not there. It's an older vehicle that requires extensive repairs. What shop tells you not to fix anything? I trust them.

+ Show more reviews
by - Verified Customer February 02, 2017

I have taken my cars to 25th St Automotive for about 15 years. Repairs are always done on time at a reasonable cost, with courtesy and friendliness. Their advice is sound and honest. I would not take my cars to any other repair shop. The 'Bills' are the best.

by - Verified Customer February 01, 2017

Just a simple tuneup. All went smoothly.

+ Show more reviews
by - Verified Customer January 31, 2017

These guys are the best and honest.

by - Verified Customer January 31, 2017

Consistent quality and friendly service, always happy to bring my car here.

+ Show more reviews
by - Verified Customer January 26, 2017

Appreciate that high dollar repairs aren't automatically implemented. There is a more economic approach first or a testing time to determine the correct repair is done.

by - Verified Customer January 25, 2017

What a great shop. We started bringing in our Sienna and Mazda over a year ago and we really trust Bill and the gang. He listens and is great at explaining the required repairs. He also understands that with a family of 6 we operate on a tight budget and recommend only the necessary repairs and applies coupons. Textbook case of a business that creates life-long customer relationships.

+ Show more reviews
by - Verified Customer January 24, 2017

We always trust our cars to 'the Bills'!

by - Verified Customer January 24, 2017

Great service through and through.

+ Show more reviews
by - Verified Customer January 19, 2017

Once again, the two Bill's stood tall. They worked my truck in for repair on Thursday and it was completed on Friday evening. Albeit they said it would it would be ready Friday morning, they called and apologized that there was a delay with another car, but it would be ready Friday afternoon. They then called at 2 pm and said the other car took longer than they thought, but my truck would be done Friday evening. At 5 pm they called again and told me they would stay open until my truck was done. It was ready at 5:30pm. At the shop I heard that two of their technicians called off sick, so were VERY short handed. It is a small shop.
I have never had a problem with these guys, and their work is superb, their word is their bond, and customer service is always above all the other repair shops!

by - Verified Customer January 19, 2017

Honest thorough quality work.

+ Show more reviews
by - Verified Customer January 15, 2017

Happy customer for years!

by - Verified Customer January 12, 2017

Great service, clear communication, excellent staff.

+ Show more reviews
by - Verified Customer January 05, 2017

I'll be back.

by - Verified Customer January 03, 2017

Great guys. Great shop. Fair and honest.

+ Show more reviews
by - Verified Customer January 02, 2017

As always honest and timely.

by - Verified Customer December 27, 2016

Would recommend them to my friends.

+ Show more reviews
by - Verified Customer December 26, 2016

25th St. Auto always gives a reasonable overview of the situation / repairs needed and they are spot on-on their estimate or it is even less than what they expected. Always a pleasure dealing with them and I have referred several of my friends to them and they are all very satisfied customers.....thanks so much 25th St Auto / Bill & Bill !

by - Verified Customer December 22, 2016

My go to shop for all repairs.

+ Show more reviews
by - Verified Customer December 21, 2016

As always, the 25th Street Automotive team is very professional and courteous. They have the customer's best interest in mind at all times and work hard to make car repair a painless process.

by - Verified Customer December 18, 2016

All good.

+ Show more reviews
by - Verified Customer December 18, 2016

I requested an oil, filter change with tire rotation and had the online coupon. When I made reservation they confirmed this. When I checked out, I paid more than I should and my tires were not rotated. I was told they "didn't need to be." My tires haven't been rotated in 35000 miles, they needed to be rotated. I felt talked down to and basically overlooked.

by - Verified Customer December 15, 2016

I enjoy this shop very much, everyone is professional and the shop is exceptionally clean. A bit pricey, but the quality of their work justifies it.

+ Show more reviews
by - Verified Customer December 12, 2016

Great as always.

by - Verified Customer December 11, 2016

Best shop in Phoenix in my opinion. Would never let anyone else work on my car.

+ Show more reviews
by - Verified Customer December 08, 2016

Excellent experience as usual.

by - Verified Customer December 06, 2016

Great shop who does great work!

+ Show more reviews
by - Verified Customer December 05, 2016

Really good work, done on time, and even got a ride home and a pickup to go back to the shop.

by - Verified Customer December 01, 2016

Great shop

+ Show more reviews
by - Verified Customer December 01, 2016

Couldn't start my car, suspected bad battery, brought the car in after a jump start from my neighbor. Even though 25th St. Auto was busy that day, they ran tests to determine that I only needed a new battery. I was back on the road within a couple of hours.

by - Verified Customer November 29, 2016

The service was great. Thank you.

+ Show more reviews
by - Verified Customer November 29, 2016

I never take my van anywhere but 25th Street Auto, because, for well over a decade, they have always treated me and my vehicle with respect and care. Bill and crew are the best!

by - Verified Customer November 28, 2016

Had to leave it without appt but they fit me in to find the problem and fixed it.

+ Show more reviews
by - Verified Customer November 22, 2016

You guys are great. You are my preferred auto care company.

by - Verified Customer November 20, 2016

I have been using this shop for over 10 years. i believe they are honest and do a good job.

+ Show more reviews
by - Verified Customer November 17, 2016

They are simply the best.

by - Verified Customer November 08, 2016

They always keep me informed on all repairs and prioritize things that need to be done immediately and those that can wait.

+ Show more reviews
by - Verified Customer October 28, 2016

They are fantastic, great customer service!

by - Verified Customer October 26, 2016

I find them to be honest and straight forward.

+ Show more reviews
by - Verified Customer October 26, 2016

All my experiences with 25th Street Auto have been fabulous.

by - Verified Customer October 26, 2016

Always friendly and I feel comfortable coming to this shop. It is on the other side of town from where I live, but I trust them and that is what makes the difference! Trust the work will be done right and at a fair price.

+ Show more reviews
by - Verified Customer October 21, 2016

Great place to take your car for repairs.

by - Verified Customer October 20, 2016

Best shop in the county. honest, courteous. Recommend them on a daily basis. Been going to them for 15 years+. I drive 30 miles just have my car serviced there.

+ Show more reviews
by - Verified Customer October 19, 2016

The guys at 25th Street Automotive are expert technicians, always professional and courteous. I have been using this automotive shop for nearly 10 years and have never had an unpleasant experience.

by - Verified Customer October 18, 2016

The very best service as always!

+ Show more reviews
by - Verified Customer October 17, 2016

As always, very professional.

by - Verified Customer October 10, 2016

It was my usual excellent experience.

+ Show more reviews
by October 06, 2016

They are always helpful and honest about repairs, costs, and when they are needed.

by - Verified Customer October 06, 2016

They are extremely professional and fair. I go there for all of our car care needs and have recommended them to family and friends.

+ Show more reviews
by - Verified Customer October 05, 2016

This was my second trip to the shop and was again pleased with the service and honesty of the business.

by - Verified Customer October 03, 2016

I have complete confidence in 25th Street Auto. They always provide great service!

+ Show more reviews
by - Verified Customer October 03, 2016

My last experience was a scheduled oil change. All went well. But your excellent service exceeded itself a few days after my oil change. My 2006 honda minivan with 121k miles on it died on me when traveling to Prescott AZ. The transmission started to go out. AAA towed me and my family to a nearby mechanic. It was not a fun part of our family fall break plans. I called you guys to ask your opinion of what I should do and you even talked with the mechanic directly. Thank you for your comforting assessment and help in making our decision as what to do. We ended up taking the risk to have the transmission flushed out. It worked well enough to get it back to Phx. The next day I found a Nissan dealer who took it as a trade in for my new 2016 (leased) electric car Leaf. My only regret is that because now I have an e-car and maintenance free basically for the next 3 years is that I won't be using your services any longer! Thank you far all your great service!

by - Verified Customer October 03, 2016

I needed my brakes repaired, I was able to schedule and appointment online, I dropped the car off in the morning and received it back the same day. These guys are fair and honest. They won't perform work you don't need.

+ Show more reviews
by - Verified Customer October 03, 2016

Wonderful service. They tell you what you need to get done now and what can wait.

by - Verified Customer September 30, 2016

They are always friendly and fast.

+ Show more reviews
by - Verified Customer September 30, 2016

OUTSTANDING in every way.

by - Verified Customer September 30, 2016

I took my vehicle there for a second opinion as the local dealership said I needed 3 services that would cost about $500. After they inspected my vehicle, Bill Coniam at 25th St Automotive advised that I actually only needed one of those, and he did it a little cheaper than the dealer was going to charge. Saved me almost $400. No wonder they have won the BBB international torch award for ethics.

+ Show more reviews
by - Verified Customer September 29, 2016

Excellent shop.

by - Verified Customer September 29, 2016

As promised, at expected cost, totally trustworthy, nice guy!!

+ Show more reviews
by - Verified Customer September 28, 2016

As always, competent professional service delivered by friendly, personalized handling.

by - Verified Customer September 23, 2016

Bill and Bill communicated clearly what was going on with my vehicle and the costs associated to fix it. My car was ready when they said it would be.

+ Show more reviews
by - Verified Customer September 23, 2016

Assumingly intuitive and provide detailed feedback.

by - Verified Customer September 19, 2016

Been going to the shop for 14 years - they are amazing.

+ Show more reviews
by - Verified Customer September 16, 2016

All my experiences have been excellent!

by - Verified Customer September 14, 2016

I only had an oil changed this time but they recommended that I get some new tires. I went out the next day and bought some before my mini road trip to Mexico. They are always looking out for me.

+ Show more reviews
by - Verified Customer September 13, 2016

Good service at a reasonable price.

by - Verified Customer September 12, 2016

Great service from honest competent people.

+ Show more reviews
by - Verified Customer August 25, 2016

Bill and Bill are the best! They work within our budget to help our vehicles continue to run safely on the road. They never recommend a service that is not needed. They were extremely helpful when we were looking for a newer vehicle. I cannot say enough good things about 25th Street Automotive!

by August 23, 2016

I trust the people at this shop...

+ Show more reviews
by - Verified Customer August 22, 2016

Everyone is efficient and my problems are repaired quickly. Great customer service; they remember me.

by - Verified Customer August 15, 2016

Good honest people go above & beyond I wouldn't go anywhere else in the valley! I tell everyone about these guys!

+ Show more reviews
by - Verified Customer August 09, 2016

I've been a long time customer and they prove again and again why they're the best!

by - Verified Customer July 27, 2016

We have been going to them for several years. They are honest, try to work within one's budget and the work has always been very good and reliable.

+ Show more reviews
by - Verified Customer July 15, 2016

The Bills are always pleasant and answer my questions with confidence.

by July 08, 2016

Great service and friendly.

+ Show more reviews
by - Verified Customer June 30, 2016

Owners are honest and do great work. They never try to sell me something I don't need.

by - Verified Customer June 17, 2016

You guys make me feel "safe" = like family. Thanks so much Mr. Bill and Mr. Bill and your bills aren't too bad either!

+ Show more reviews
by - Verified Customer June 08, 2016

The front desk guys are very helpful to me in all respects about my car. They do what they tell you they are going to do & the job is done right. The pickup to & from home is great & the drivers are always nice and pleasant. No problems of any kind. Good people, doing good work.

by - Verified Customer May 19, 2016

Bill & Bill are always great to work with and they do quality work.

+ Show more reviews
by - Verified Customer May 19, 2016

Excellent .... as always!

by - Verified Customer May 12, 2016

I have been getting my cars serviced at 25th Street Auto for over 10 years. The thing I like best about every experience with them is that I can trust what they are telling me. They don't tell you that work is required that isn't and they help you plan for the repairs that do need to be done by prioritizing their importance. Great guys to deal with.

+ Show more reviews

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
100
TOOLS & EQUIPMENT
92
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
96

25th Street Automotive has been serving the Phoenix area since 2000. They are the recipient of the 2014 BBB International Torch Award for Ethics and they have been awarded the AAA Top Shop 10 years in a row. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team to us as “honest”, “helpful”, “reliable”, “amazing”, and “professional”. This location features a team of automotive technicians who are lead by an ASE Certified Master, their commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from minor and major mechanical repairs, to state smog inspections, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Transmission Repair
+ More

AMENITIES

  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • ASE Blue Seal
  • NAPA

MESSAGE FROM THE SHOP

Look for your car guys from the AAA Top Shop at the BBB Business Ethics Awards - we promise to provide the truth about your car and a fair price to put you on the road to years of cost-effective service from your import or domestic car or light truck.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

Map
Get Directions to 25th Street Automotive

Asset 71
HIGH QUALITY REPAIRS
Your auto repair done right, only the work you need with no add ons.
Asset 72
TRANSPARENT PRICING
Our free estimator calculates a custom price for your vehicle repair.
Asset 73
GUARANTEED REPAIRS
Rest easy knowing you're covered by our RepairPal Nationwide Warranty.