25th Street Automotive has been serving the Phoenix area since 2000. They are the recipient of the 2014 BBB International Torch Award for Ethics and they have been awarded the AAA Top Shop 10 years in a row. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team to us as “honest”, “helpful”, “reliable”, “amazing”, and “professional”. This location features a team of automotive technicians who are lead by an ASE Certified Master, their commitment to ongoing training and investment in tools and equipment make them capable of repairs ranging from minor and major mechanical repairs, to state smog inspections, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, early bird drop-off, and a waiting area with wireless Internet are also available for your convenience.
25th Street Automotive
Phoenix, AZ 85016 USA
Auto Repair Experience
- Bill Coniam, Manager
- Established 2000
- 2 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 40 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Transmission Repair
- Early Bird Dropoff
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
Originally, I had booked an appointment to have my radiator checked for a crack. During their inspection the mechanics let me know that this was not the issue and then asked if I wanted other maintenance completed on the car.
They always fix my car the first time, the repairs are excellent and Bill and Bill are awesome.
It was good.
Had an oil change done and needed some belts replace. Great job, good price and great reminders by text for my next appt too!
great experience. always happy here.
The 2 Bills are great people! Always cheerful and explain everything to me. Been going there for about 6 years and will keep going back.
The most honest shop in the country !!! Thank u for your expertise and honesty !!
Was called after diagnosis with a time and price. Work was performed as stated.
25th Street is so honest. They recommended that I do not fix the vehicle because the value is just not there. It's an older vehicle that requires extensive repairs. What shop tells you not to fix anything? I trust them.
I have taken my cars to 25th St Automotive for about 15 years. Repairs are always done on time at a reasonable cost, with courtesy and friendliness. Their advice is sound and honest. I would not take my cars to any other repair shop. The 'Bills' are the best.
Just a simple tuneup. All went smoothly.
These guys are the best and honest.
Consistent quality and friendly service, always happy to bring my car here.
Appreciate that high dollar repairs aren't automatically implemented. There is a more economic approach first or a testing time to determine the correct repair is done.
What a great shop. We started bringing in our Sienna and Mazda over a year ago and we really trust Bill and the gang. He listens and is great at explaining the required repairs. He also understands that with a family of 6 we operate on a tight budget and recommend only the necessary repairs and applies coupons. Textbook case of a business that creates life-long customer relationships.
We always trust our cars to 'the Bills'!
Great service through and through.
Once again, the two Bill's stood tall. They worked my truck in for repair on Thursday and it was completed on Friday evening. Albeit they said it would it would be ready Friday morning, they called and apologized that there was a delay with another car, but it would be ready Friday afternoon. They then called at 2 pm and said the other car took longer than they thought, but my truck would be done Friday evening. At 5 pm they called again and told me they would stay open until my truck was done. It was ready at 5:30pm. At the shop I heard that two of their technicians called off sick, so were VERY short handed. It is a small shop.
I have never had a problem with these guys, and their work is superb, their word is their bond, and customer service is always above all the other repair shops!
Honest thorough quality work.
Happy customer for years!
Great service, clear communication, excellent staff.
I'll be back.
Great guys. Great shop. Fair and honest.
As always honest and timely.
Would recommend them to my friends.
25th St. Auto always gives a reasonable overview of the situation / repairs needed and they are spot on-on their estimate or it is even less than what they expected. Always a pleasure dealing with them and I have referred several of my friends to them and they are all very satisfied customers.....thanks so much 25th St Auto / Bill & Bill !
My go to shop for all repairs.
As always, the 25th Street Automotive team is very professional and courteous. They have the customer's best interest in mind at all times and work hard to make car repair a painless process.
I requested an oil, filter change with tire rotation and had the online coupon. When I made reservation they confirmed this. When I checked out, I paid more than I should and my tires were not rotated. I was told they "didn't need to be." My tires haven't been rotated in 35000 miles, they needed to be rotated. I felt talked down to and basically overlooked.
I enjoy this shop very much, everyone is professional and the shop is exceptionally clean. A bit pricey, but the quality of their work justifies it.
Great as always.
Best shop in Phoenix in my opinion. Would never let anyone else work on my car.
Excellent experience as usual.
Great shop who does great work!
Really good work, done on time, and even got a ride home and a pickup to go back to the shop.
Couldn't start my car, suspected bad battery, brought the car in after a jump start from my neighbor. Even though 25th St. Auto was busy that day, they ran tests to determine that I only needed a new battery. I was back on the road within a couple of hours.
The service was great. Thank you.
I never take my van anywhere but 25th Street Auto, because, for well over a decade, they have always treated me and my vehicle with respect and care. Bill and crew are the best!
Had to leave it without appt but they fit me in to find the problem and fixed it.
You guys are great. You are my preferred auto care company.
I have been using this shop for over 10 years. i believe they are honest and do a good job.
They are simply the best.
They always keep me informed on all repairs and prioritize things that need to be done immediately and those that can wait.
They are fantastic, great customer service!
I find them to be honest and straight forward.
All my experiences with 25th Street Auto have been fabulous.
Always friendly and I feel comfortable coming to this shop. It is on the other side of town from where I live, but I trust them and that is what makes the difference! Trust the work will be done right and at a fair price.
Great place to take your car for repairs.
Best shop in the county. honest, courteous. Recommend them on a daily basis. Been going to them for 15 years+. I drive 30 miles just have my car serviced there.
The guys at 25th Street Automotive are expert technicians, always professional and courteous. I have been using this automotive shop for nearly 10 years and have never had an unpleasant experience.
The very best service as always!
As always, very professional.
It was my usual excellent experience.
They are always helpful and honest about repairs, costs, and when they are needed.
They are extremely professional and fair. I go there for all of our car care needs and have recommended them to family and friends.
This was my second trip to the shop and was again pleased with the service and honesty of the business.
I have complete confidence in 25th Street Auto. They always provide great service!
My last experience was a scheduled oil change. All went well. But your excellent service exceeded itself a few days after my oil change. My 2006 honda minivan with 121k miles on it died on me when traveling to Prescott AZ. The transmission started to go out. AAA towed me and my family to a nearby mechanic. It was not a fun part of our family fall break plans. I called you guys to ask your opinion of what I should do and you even talked with the mechanic directly. Thank you for your comforting assessment and help in making our decision as what to do. We ended up taking the risk to have the transmission flushed out. It worked well enough to get it back to Phx. The next day I found a Nissan dealer who took it as a trade in for my new 2016 (leased) electric car Leaf. My only regret is that because now I have an e-car and maintenance free basically for the next 3 years is that I won't be using your services any longer! Thank you far all your great service!
I needed my brakes repaired, I was able to schedule and appointment online, I dropped the car off in the morning and received it back the same day. These guys are fair and honest. They won't perform work you don't need.
Wonderful service. They tell you what you need to get done now and what can wait.
They are always friendly and fast.
OUTSTANDING in every way.
I took my vehicle there for a second opinion as the local dealership said I needed 3 services that would cost about $500. After they inspected my vehicle, Bill Coniam at 25th St Automotive advised that I actually only needed one of those, and he did it a little cheaper than the dealer was going to charge. Saved me almost $400. No wonder they have won the BBB international torch award for ethics.
As promised, at expected cost, totally trustworthy, nice guy!!
As always, competent professional service delivered by friendly, personalized handling.
Bill and Bill communicated clearly what was going on with my vehicle and the costs associated to fix it. My car was ready when they said it would be.
Assumingly intuitive and provide detailed feedback.
Been going to the shop for 14 years - they are amazing.
All my experiences have been excellent!
I only had an oil changed this time but they recommended that I get some new tires. I went out the next day and bought some before my mini road trip to Mexico. They are always looking out for me.
Good service at a reasonable price.
Great service from honest competent people.
Bill and Bill are the best! They work within our budget to help our vehicles continue to run safely on the road. They never recommend a service that is not needed. They were extremely helpful when we were looking for a newer vehicle. I cannot say enough good things about 25th Street Automotive!
I trust the people at this shop...
Everyone is efficient and my problems are repaired quickly. Great customer service; they remember me.
Good honest people go above & beyond I wouldn't go anywhere else in the valley! I tell everyone about these guys!
I've been a long time customer and they prove again and again why they're the best!
We have been going to them for several years. They are honest, try to work within one's budget and the work has always been very good and reliable.
The Bills are always pleasant and answer my questions with confidence.
Great service and friendly.
Owners are honest and do great work. They never try to sell me something I don't need.
You guys make me feel "safe" = like family. Thanks so much Mr. Bill and Mr. Bill and your bills aren't too bad either!
The front desk guys are very helpful to me in all respects about my car. They do what they tell you they are going to do & the job is done right. The pickup to & from home is great & the drivers are always nice and pleasant. No problems of any kind. Good people, doing good work.
Bill & Bill are always great to work with and they do quality work.
Excellent .... as always!
I have been getting my cars serviced at 25th Street Auto for over 10 years. The thing I like best about every experience with them is that I can trust what they are telling me. They don't tell you that work is required that isn't and they help you plan for the repairs that do need to be done by prioritizing their importance. Great guys to deal with.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service