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2001 Chrysler Town & Country Question: 2010 town and country shutting off while driving

 

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dontbuytownandcountry, Orlando, FL, September 25, 2010, 18:35
 Enthusiast

I wish I would have found this site before I purchase my 2010. I drove the care off the lot with only 6 miles. I really didn’t know if I was ready to become a score mom at the age of 29, but my kids and I like to go out and have fun and would like to have space to bring other kids along, so for my 3 kids I become a score mom. I am not really handy with car nor do want to be stuck on the side of the road waiting for help so wanted to purchase a new car with a good warranty. I went to the dealership in Orlando Sand lake and john young. The sale was so nice took me to some use cars and try to sell me one. I told him that I didn’t want to have a user and have not clue what the last owner did to it. I told him I wanted a new car some that wont break down on me and if some was to happen to a new car it would be covered under warranty. I am really glad that I went new. ( I shouldn’t have purchase at all ) In Oct /2009. after about 1month of looking at cars I drove my van off the lot with about 6miles, and became a score mom.

I had the car only little over 1 week and had about 100 miles on the car and I started to hear the breaks squeal. I didn’t think that it was my car becuz I had a 2010 Town and Country from Chrysler = shyster) but the car next to me. The next stop it happen again but no car was next to me so I start to tap the breaks and no way it was me. My breaks were and still are squealing. I called the dealer and was like my breaker are squealing. THE DEALER SAID THAT THE BREAK ARE SUPPOSE TO SQUEAL GIVE IT A COUPLE OF DAYS TO BREAK THEM IN. three days later it was worst. THEN I WAS TOLD THAT THEY WILL SQUEAL IN THE RAIN. I don’t know anyone that will buy a car that the break are suppose to squeal. Come on you look at the car next to you like what the hell is wrong with them they need to get the breaks check. If the breaks make noise when they are good what do you suppose to do take the car to the dealer every month to get the break becuz the squeal this month not be the right squeal. I told them that I wanted to have someone look at the breaks. I take the car in and guess what the car with about 200 miles on it had RUSTY BREAKS. They change them out THE CAR MUST HAVE BEEN SITTING TOO LONG.. Really I got a 2010 in 2009 how long is too long. Come on really. That was the least of my problems. Next issue I had with the car was I would start the car and it would turn off I start it again and it would turn I let it sit for a min and turn it on again. Finally I was able to drive of in my new 2010 town and country. I went the dealer and they ask me if I had gas in that car. I don’t think that I would have came to the dealer if I was out of gas and the car wouldn’t start. IT MAYBE THE KEYS SO THEY PROGRAMMED MY KEYS. A day late the car shut off again and again. I take it back and they said the CAR NEEDED AN UPDATE. Now after the update not only does the car shut off after it starts up it shuts off while drive. First it started at about 2-3 mph then it was 10-15 mph now we are at 35-40 mps time after time I take this car back to the dealer stated that there are no codes in the system so they don’t see anything that they could do. The door will open and close like something is stuck in the door. I take in and it needs another UPDATE.. The lock on the driver side doors will not lock you have to press it about 6-10x for it will lock Oh and don’t forget the dealer tell you about the lemon law like it easy. After 3 repair attempts they will buy your car back. The lemon law is just another way to make consume to pay for big company mistake. Only about 10% of the people actual win when they fight the manufacture of the cars. I have even ask for a co pilot so a system can record everything that is happening while it is happening. They tell me it wont fit on the new 2010. Then they said that they will use on that cant leave the dealer something like a co-pilot but not really. Do you think they found any codes after keep my car for over 3days. No but as soon as I drove it home it shut of while driving at about 50mph. Why would anyone what to keep going to the dealer if nothing was wrong with the van. I have to work and kids and school. The sad part about this is that this has been going on since 1996 models base on some of the web posting. I have so much to say about this, but to make longer story short. DO NOT BUY A TOWN AND COUNTRY THESE ARE THE ISSUES I AM HAVING WITH MY MINES. MY RATING FOR THIS CAR IS A NEG 10
Tire light
Door locks
Automatic doors
Breaks
Start up
Shutting off while driving

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  • Answer #1

    Johnny Mopar September 30, 2010, 16:04
     Master

    I suggest you contact Chrysler directly and voice your concerns with your vehicle and dealerships performance. Here is the contact information:

    CONTACT CHRYSLER - Customer Assistance
    If you would like to talk to us about product concerns or dealer issues, please contact us. Be sure to have your vehicle identification number (VIN) and current mileage on the odometer ready OR include with your correspondence.

    You may also want to contact us with general questions or comments. Send us an Email
    Contact Us by Telephone
    1-800-247-9753
    (1-800-CHRYSLER)
    M-F 8:00 AM - 8:00 PM ET
    SAT 9:00 AM - 5:00 PM ET

    Contact Us by Mail:
    Chrysler Group LLC Customer Assistance Center
    P.O. Box 21-8004
    Auburn Hills, MI 48321-8004

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  • Medium-star Best Answer
    Visitor, November 29, 2010, 17:59

    I would really like to talk with you. My name is Heather and I baught a 2010 T&C in April wow how I was sould out the Door. I paid cash and everything. The man was so nice and then after a few problems my car just started shutting off on me Tonight. I live in Michigan and It is 24 degrees out tonight and my van would not start back up until 10 min later. I was in the middle of no where. I would like to know what steps I should take . Please Help. hcissney03@yahoo.com

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