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12th Street Napa AutoCare Center

2812 West 12th Street, Sioux Falls, SD 57104 Map & directions

Call Now: (605) 370-6772

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About 12th Street Napa AutoCare Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
88
Technical Ability (?)
97
Tools & Equipment (?)
87
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

The 12th Street Napa AutoCare Center was established in 2010 by Chad Kaemingk. Chad takes a lot of pride in the level of customer service and technical expertise he is able to deliver to the local community. This team features two ASE Certified Master Technicians and a group of eager technicians who all take the time to attend the consistent training that it takes to professionally service your modern vehicle. This level of training, coupled with the necessary automotive tools and computer diagnostic equipment make this location capable of repairs ranging from tires and wheel alignment, to check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Loaner vehicles, local shuttle service, early bird drop off, and waiting area with wireless Internet are available for your convenience. For your peace of mind a 24-month / 24,000-mile warranty is offered on most repairs.

Message from the Shop

12th Street Napa Auto Care Center works on all makes and models of vehicles. We are a locally owned Napa Auto Care Center & provide quality Napa Parts that are backed by a 12 month 12,000 mile piece of mind nation wide warranty. Many other brands are available also. We believe in the "Golden Rule". We treat our customers how we would want to be treated. We provide honest, affordable automotive repair & maintenance for your car, truck or suv. We are also your locally owned Tire One tire shop. We can perform the following repair work on your vehicle, including much more!
oil change
brakes
tire repair
tire replacement
brake repair
2 wheel alignment
4 wheel alignment
steering repair
suspension repair & replacement
shocks
power steering repair
check engine light diagnosis
electrical diagnosis
battery, wiper blade, air filter replacement
tune up
tire rotation
transmission repair & replacement
cooling system service
air conditioning
So stop in or give us a call!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair Transmission Repair

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Inspection Gas/Diesel
Heated Waiting Room Loaner Car Military Discount Open Saturday
Parts/Accessories Service Guarantee Shopping Nearby Shuttle
Wireless Internet

Customer Reviews 34 verified reviews

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12th Street Napa AutoCare Center
Verified Customer
August 07, 2014

They explain what repair needs to be fix now and what could wait until later. I enjoy the friendly staff and there helpful workers. One time I went in two hours early and they fit me right in.

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12th Street Napa AutoCare Center
Verified Customer
August 06, 2014

I had my check engine light on, so I went to the shop and he said he fixed it but I had to bring it back.

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12th Street Napa AutoCare Center
Verified Customer
August 06, 2014

They did a fine job on the oil change but it took a very long time.

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12th Street Napa AutoCare Center
Verified Customer
August 06, 2014

We have had to take the car back but other times it was done well. We have been lucky most of the time, other times we have not been very happy with the service.

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12th Street Napa AutoCare Center
Verified Customer
August 04, 2014

They have great customer service, good reasonable price, got it done when they said. Everybody there was really friendly, they told me if I ever had issues with the same part, to bring it back and they would warranty it.

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12th Street Napa AutoCare Center
Verified Customer
August 01, 2014

It is the only place I have ever gone and I trust the people.

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12th Street Napa AutoCare Center
Verified Customer
August 01, 2014

They have excellent customer service and the staff is very knowledgeable about the issue we brought in and they saved us money.

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12th Street Napa AutoCare Center
Verified Customer
August 01, 2014

I haven't had been to many auto repair places, I have only been to two for auto repair. It was OK. The service was OK. They were not very punctual, but they did get it done and did a good job. It was with time.

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12th Street Napa AutoCare Center
Verified Customer
August 01, 2014

I have always been satisfied with them. They will work on my car until the repair is done. I like the customer service because the quotes are right on. One time I took my car in for work and they fixed the sliders on my door free of charge.

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12th Street Napa AutoCare Center
Verified Customer
July 31, 2014

They are honest and treat me with respect even when I question them on the repairs.

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12th Street Napa AutoCare Center
Verified Customer
July 31, 2014

They are courteous, so that's why I think they are friendly. This shop is prompt but the prices are high.

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12th Street Napa AutoCare Center
Verified Customer
July 30, 2014

Well they have been upfront with us, unlike another shop that quoted us several things that need to be done and over half of them were a up sale.

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12th Street Napa AutoCare Center
Verified Customer
July 30, 2014

It took a long time to do a simple oil change and they gave me no feedback while I was there.

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12th Street Napa AutoCare Center
Verified Customer
July 30, 2014

They do good service, are knowledgeable, and offer fair pricing.

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12th Street Napa AutoCare Center
Verified Customer
July 30, 2014

The really good service, we can take things into them and they always fix it right away. Also we liked the reasonable prices.

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12th Street Napa AutoCare Center
Verified Customer
July 29, 2014

I think they did a good job on my oil change, it would have been nice If they filled all my other fluids.

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12th Street Napa AutoCare Center
Verified Customer
July 29, 2014

Very nice and I actually know a personal friend there.

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12th Street Napa AutoCare Center
Verified Customer
July 29, 2014

They were very timely. My complaint was the pricing.

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12th Street Napa AutoCare Center
Verified Customer
July 29, 2014

I have been going there for many years with no problems. They always do a good job and have reasonable prices.

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12th Street Napa AutoCare Center
Verified Customer
July 29, 2014

The good service and I trust them because I know the owners.

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12th Street Napa AutoCare Center
Verified Customer
July 28, 2014

I had good service, they helped me with my insurance.

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12th Street Napa AutoCare Center
Verified Customer
July 28, 2014

I have used them multiple times and I have never had an issue.I with continue to return to them.

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12th Street Napa AutoCare Center
Verified Customer
July 28, 2014

They are very friendly and he took care of my car well. He makes sure before any repairs are done to get an o.k. from me first and I'm always pleased.

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12th Street Napa AutoCare Center
Verified Customer
July 25, 2014

First of all it was a 1973 car and the temperature gauge was broke. When I went back they still could not get it right. So I drive away and they call and ask me to try some levers to pull, I had no idea which one. Going to them turned out to big a big mess.

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12th Street Napa AutoCare Center
Verified Customer
July 25, 2014

They got the work done fast but the prices are very high.

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12th Street Napa AutoCare Center
Verified Customer
July 24, 2014

I feel like they take care of my car and me at the same time.

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12th Street Napa AutoCare Center
Verified Customer
July 21, 2014

It was just a little above average, the service.

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12th Street Napa AutoCare Center
Verified Customer
July 21, 2014

I think the service is good, I just do not want to give anyone a 10 rating.

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12th Street Napa AutoCare Center
Verified Customer
July 18, 2014

I think they are very accommodating in doing the job.

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12th Street Napa AutoCare Center
Verified Customer
July 18, 2014

They have good service.

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12th Street Napa AutoCare Center
Verified Customer
July 11, 2014

It's a little spendy but they seem to get in there and they repair it right away. You tell me whats wrong but don't try to sell me anything.

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12th Street Napa AutoCare Center
Verified Customer
July 11, 2014

Dependable, friendly, fair prices.

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12th Street Napa AutoCare Center
Verified Customer
July 10, 2014

Very friendly and excellent service. They know what they're doing.

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12th Street Napa AutoCare Center
Verified Customer
July 10, 2014

I had an oil change. It took a little bit longer than 45 minutes. I think it was OK, average.

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Hours of Operation
Mon - Fri:7:30am to 5:30pm
Sat:8:00am to 12:00pm
Sun:CLOSED
Call Now:

(605) 370-6772

Auto Repair Experience

  1. Chad Kaemingk, Owner
  2. Established 2010
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 32 Years of Experience