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12th Street Napa AutoCare Center

shane@siouxfallsnapa.com
2812 West 12th Street
Sioux Falls, SD 57104 USA
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OPEN NOW
T
7:30am to 5:30pm
OPEN NOW
F
7:30am to 5:30pm
T
7:30am to 5:30pm
S
8:00am to 12:00pm
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
M
7:30am to 5:30pm
Call now:
(605) 644-7059
157 Verified Reviews

Auto Repair Experience

  • Chad Kaemingk, Owner
  • Established 2010
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience
RepairPal Scorecard

The 12th Street Napa AutoCare Center was established in 2010 by Chad Kaemingk. Chad takes a lot of pride in the level of customer service and technical expertise he is able to deliver to the local community. This team features two ASE Certified Master Technicians and a group of eager technicians who all take the time to attend the consistent training that it takes to professionally service your modern vehicle. This level of training, coupled with the necessary automotive tools and computer diagnostic equipment make this location capable of repairs ranging from tires and wheel alignment, to check engine light diagnosis and repairs, to minor and major mechanical repairs, as well as your scheduled maintenance needs. Loaner vehicles, local shuttle service, early bird drop off, and waiting area with wireless Internet are available for your convenience. For your peace of mind a 24-month / 24,000-mile warranty is offered on most repairs.

Details

Auto Repair Experience

  • Chad Kaemingk, Owner
  • Established 2010
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 32 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet

Affiliations

  • NAPA
  • iATN

Message from the Shop

12th Street Napa Auto Care Center works on all makes and models of vehicles. We are a locally owned Napa Auto Care Center & provide quality Napa Parts that are backed by a 12 month 12,000 mile piece of mind nation wide warranty. Many other brands are available also. We believe in the "Golden Rule". We treat our customers how we would want to be treated. We provide honest, affordable automotive repair & maintenance for your car, truck or suv. We are also your locally owned Tire One tire shop. We can perform the following repair work on your vehicle, including much more!
oil change
brakes
tire repair
tire replacement
brake repair
2 wheel alignment
4 wheel alignment
steering repair
suspension repair & replacement
shocks
power steering repair
check engine light diagnosis
electrical diagnosis
battery, wiper blade, air filter replacement
tune up
tire rotation
transmission repair & replacement
cooling system service
air conditioning
So stop in or give us a call!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

157 Verified Reviews
5 stars
(107)
4 stars
(35)
3 stars
(6)
2 stars
(5)
1 star
(4)
by - Verified Customer March 19, 2017

12th Street Auto is always very thorough and honest. They do the best work and are always friendly and courteous.

by - Verified Customer March 15, 2017

Great service!

by - Verified Customer March 13, 2017

Great staff and service, would recommend them.

by - Verified Customer March 12, 2017

You pay a good amount for quality service.

by - Verified Customer March 10, 2017

Car was ready when they said it would be, and great service.

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by - Verified Customer March 07, 2017

John was very nice and went above and beyond with his customer service. He is helping me get the correct color paint for my car which the Honda dealership couldn't even do that!

by - Verified Customer March 07, 2017

Was charged for tire rotation, when it was a monthly special for free rotation. Took multiple calls and days to get refunded.

by - Verified Customer March 02, 2017

This shop was excellent. Friendly, communicable, and very personable.

by - Verified Customer March 02, 2017

The guy in front Dave? was excellent!!

by - Verified Customer March 01, 2017

Trustworthy, reliable, keeps my truck running smooth. The best local shop, in my book.

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by - Verified Customer February 27, 2017

I feel I was treated very well. John answered my questions to my satisfaction and went out of his way to accommodate my situation. I am happy to refer NAPA to others.

by - Verified Customer February 24, 2017

Thank you for helping me out past closing time during a challenging situation.

by - Verified Customer February 19, 2017

Had unexpected problems, but was given good information and help with issues.

by - Verified Customer February 16, 2017

I went in for an oil change and was informed that my cabin air filter and engine air filter were dirty. I was asked if I wanted to replace them. I did replace the engine air filter and was not pushed to replace both.

by - Verified Customer February 15, 2017

The engine oil dipstick was switched with another one. Husband went back to talk to staff member. Staff member said he will talk to the manager and give us a call back. But has been over a week and no call back.

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by - Verified Customer February 12, 2017

I am pleased with the professional and friendly service I received. I believe the technicians and staff were (are) concerned about my safety as a woman and grandmother in regard to my Ford truck.
I did refer a colleague to the 12th Street Napa AutoCare on March 11, 2017, and she seemed pleased with the service that was provided us as it was close to closing time. Thank you.

by - Verified Customer February 09, 2017

Overall, it's been a good experience and I continue to have my vehicles serviced there. The staff are great!

by - Verified Customer February 09, 2017

12th Street Napa was very courteous, friendly and helpful. I will definitely go back again.

by - Verified Customer February 08, 2017

OK, DONE WELL.

by - Verified Customer February 08, 2017

I've been a customer for a number of years and that's why I continue to go to 12th Street Auto. Great group of people that treat you fair and do an exceptional job.

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by - Verified Customer February 05, 2017

Very happy with the service at 12Th Street Napa, I will be back.

by - Verified Customer February 03, 2017

Great.

by - Verified Customer February 01, 2017

Awesome

by - Verified Customer January 27, 2017

Everything was explained very well my wife and I were both treated with respect.

by - Verified Customer January 23, 2017

Great job!

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by - Verified Customer January 23, 2017

Good job!

by - Verified Customer January 23, 2017

Service is always great.

by - Verified Customer January 22, 2017

Great service.

by - Verified Customer January 19, 2017

I went by for an oil change and the employees at CarLife were wonderful. I spent most of my time chatting with Zach. He was very helpful and professional. I was in and out of there in about 30 minutes. Great place to take your vehicle!!!

by - Verified Customer January 18, 2017

Had oil changed.

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by - Verified Customer January 17, 2017

Very trust worthy and always gives it to me straight.

by - Verified Customer January 16, 2017

Car was done on time. Staff was friendly and professional.

by - Verified Customer January 13, 2017

My most recent experience was very short. I informed the shop what issues I was seeing and let them diagnose the problem. They told me what was wrong and we replaced the bad component. The vehicle is back to working as expected. I had some questions and they were answered immediately, professionally and with respect.

by - Verified Customer January 12, 2017

Appreciated the work that was done and that they took the time to answer my questions.

by - Verified Customer January 10, 2017

Staff is always pleasant to deal with... Repairs are completed in a timely matter... I will continue to have my vehicles repaired at 12th st auto

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by - Verified Customer January 10, 2017

I liked the explanation from time to time by the crew of what was being done to my car....very pleasant and totally professional. AOK! I'll be back again.

by - Verified Customer January 10, 2017

Once again everything was great!

by - Verified Customer January 10, 2017

I take my car exclusively to 12th Street AutoCare. They have always been right on the spot with diagnosis, estimates, and future maintenance issues. I have never left there feeling that I have paid for something I felt I did not need. The team always caring about my needs and faithful to follow through.

by - Verified Customer January 09, 2017

It was a great experience.

by - Verified Customer January 09, 2017

Friendly, knowledgeable staff and techs.

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by - Verified Customer January 08, 2017

Great treatment.

by - Verified Customer January 06, 2017

Consistently accurate, fair and friendly. Completed as promised every time.

by - Verified Customer January 05, 2017

I love this place! I'm always treated with respect and the employees do a really nice job!

by - Verified Customer January 03, 2017

quick and timely oil change. detailed imformation on needed repairs

by - Verified Customer January 02, 2017

Great.

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by - Verified Customer January 02, 2017

My truck didn't need a part replaced in the door as previously thought; so, the staff was able to fix the locking mechanism by taking it apart and cleaning it. This saved me about $350 so I am happy.

by - Verified Customer December 30, 2016

They were very helpful. They didn't put pressure on me at all when they suggested I should replace a part during an oil change.

by - Verified Customer December 26, 2016

Very good communication between service manager and myself thank you!

by - Verified Customer December 26, 2016

12th street auto has been my mechanic since 2011. They have always gave great service and keep me up to date on the most important issues when my truck could use a certain repair. It is great to have a mechanic that keeps you on the road and running . : )

by - Verified Customer December 26, 2016

Love taking my vehicle to your shop. Everything is explained well and I appreciate the inspection that is performed every time.

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by - Verified Customer December 21, 2016

My most recent experience was very short. I informed the shop what issues I was seeing and let them diagnose the problem. They told me what was wrong and we replaced the bad component. The vehicle is back to working as expected. I had some questions and they were answered immediately, professionally and with respect.

by - Verified Customer December 21, 2016

Awesome shop. Didn't like finding out the extent of repairs my vehicle needed, but I have a safe vehicle and an awesome warranty on both the labor and the parts. Safety is a major concern for this shop, they don't force you into repairs that aren't necessary, only stresses the safety concerns. Very happy with this shop I am glad I went there!

by - Verified Customer December 20, 2016

Like always, they are friendly and very personal and I like that! Also, when I come in they all know me by my first name. Thanks!!

by - Verified Customer December 19, 2016

Good job!

by - Verified Customer December 19, 2016

It was great.

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by - Verified Customer December 13, 2016

Great repair and working with great people.

by - Verified Customer December 13, 2016

Standard oil change.

by - Verified Customer December 13, 2016

This is the only car repair shop my daughter & I use. Really appreciate the great customer service.

by - Verified Customer December 13, 2016

The people at 12th Street Napa AutoCare Center do GREAT work! The repair work is done in a timely manner at a reasonable price and plainly explained. Everyone is courteous, professional, and nice.

by - Verified Customer December 08, 2016

A little problem checking out due to a computer issue, but otherwise fine.

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by - Verified Customer December 08, 2016

The staff at this shop are always willing to talk in detail about the issues they find with my vehicles. They make sure I understand what is needing to be done. They are always friendly and very knowledgeable.

by - Verified Customer December 07, 2016

Thanks

by - Verified Customer December 06, 2016

I have taken my vehicles to 12th Street Napa AutoCare Center a few times now. They do a great job explaining the work needed, as well as differentiating between what is needed at the time of repair vs. what could be helpful. I will continue to take my vehicle to them.

by - Verified Customer December 06, 2016

Oil change - great customer service.

by - Verified Customer December 02, 2016

Excellent, friendly service!

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by - Verified Customer December 01, 2016

Always great care from the staff and a place I feel I can trust.

by - Verified Customer November 30, 2016

FINALLY, I've found somewhere who doesn't talk down to me, and who performs the work I've asked them to do in an ethical and professional manner. I'm thrilled beyond measure. THANK YOU!

by - Verified Customer November 30, 2016

Thank you.

by - Verified Customer November 27, 2016

Totally trustworthy.

by - Verified Customer November 27, 2016

Very very expensive for what you get. I still have to bring the car back because the problem wasn't fixed yet.

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by - Verified Customer November 27, 2016

I would highly recommend 12th Street Auto for any and all repairs. They always make me feel like they want my business and more than earn it every time!

by - Verified Customer November 27, 2016

Everything went well.

by - Verified Customer November 27, 2016

Fast, friendly, fixed, fair...

by - Verified Customer November 17, 2016

John the man that helped my wife and I getting scheduled was nice and our mechanic Bebo has done an amazing job as well. The staff was helpful and friendly!

by - Verified Customer November 15, 2016

Earned my repeat business until they prove otherwise.

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by - Verified Customer November 15, 2016

Top notch service.

by - Verified Customer November 14, 2016

Had a brake job done fast and nice.

by - Verified Customer November 09, 2016

This shop is a great place to take your car. Very conscious. Honest and they help you find the best option/price to fix things.

by - Verified Customer November 03, 2016

Quick and friendly service.

by - Verified Customer November 03, 2016

I have been a long-time patron because the work is well-done, prices are fair and the folks are descent, honest people.

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by - Verified Customer October 31, 2016

I have an 'old school truck', with lift kit and after market products, which my son is using for college. Being out of town, I can trust 12th Street to assist with any repairs needed. The technician reviewed the work to be done, and was well versed with the older trucks.

by - Verified Customer October 26, 2016

Really good except had to come back to get it fixed again.

by - Verified Customer October 25, 2016

Great people that explain why things are needing work.

by - Verified Customer October 24, 2016

Excellent service as always.

by - Verified Customer September 27, 2016

They did what they said they were going to do....checked over everything....work was satisfactory done.

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by - Verified Customer September 26, 2016

always a helpful, up beat staff!!

by - Verified Customer September 20, 2016

Very helpful pleasant people I couldn't be happier!

by - Verified Customer September 16, 2016

We can not enough about the care and the kindness of the staff thank you.

by - Verified Customer September 16, 2016

Service was very friendly. They did exactly what they said they would do, and even for less than they said it would cost. Provided a haste free loaner so I could get to work. Best repair experience I've ever had!

by - Verified Customer September 15, 2016

The building leaked, the cable tv didn't receive a signal, and the waiting room - if you have the audacity to call it as such - smelled of tobacco smoke.

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by - Verified Customer September 12, 2016

Very friendly staff.

by September 09, 2016

Told us we needed new struts on our new car that's only three years old...highly unlikely.

by - Verified Customer September 02, 2016

Very Professional: worked on my pick-up. Very satisfied.

by - Verified Customer August 31, 2016

The manager is great and goes out of his way to make sure everything goes smoothly.

by August 31, 2016

12th St. Auto looks for preventive items that may need attention on my vehicle.

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by - Verified Customer August 12, 2016

Very pleased with the FULL service! They pick up my car and return it. They check it over at each oil change and let me know if something needs attention. Then they gave me a quote so there are no surprises!

by - Verified Customer August 12, 2016

Staff is fabulous and really care about you. :)

by - Verified Customer August 06, 2016

They did a great job and I trust that they find what needs to be fixed now and what they want me to watch for in the coming months.

by - Verified Customer August 04, 2016

Excellent service and a friendly, helpful staff.

by - Verified Customer July 29, 2016

I have such admiration for the HONESTY of this company. They will tell you when you DON'T need something done. I completely trust them and recommend them to everyone!

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by July 22, 2016

I had a great experience!

by - Verified Customer July 18, 2016

Very good.

by - Verified Customer July 16, 2016

Always helpful,professional,friendly.

by - Verified Customer July 13, 2016

Everyone was great and friendly. It helps so much that they are able to pick my car up at my office and return it when it's done.

by - Verified Customer July 12, 2016

Extremely knowledgeable, very efficient, clean atmosphere, very fair prices, very honest about repairs that are needed, explained everything in a way that could easily be understood.

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by - Verified Customer July 07, 2016

Good

by - Verified Customer July 06, 2016

I was very impressed with your detailed car analysis report. Not many places would do that.

by - Verified Customer July 06, 2016

Honest.

by - Verified Customer June 29, 2016

It was great, picked up me vehicle and brought it back so I didn't have to leave work.

by - Verified Customer June 25, 2016

My experience was excellent. They informed me about everything they were doing to service my car and told me the reasoning behind it as well. Even going into great depth to get me to fully understand and be able to make an informed decision.

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by - Verified Customer June 24, 2016

They always let me know the status of my cars, if there's any issues, and how soon they need to be addressed.

by - Verified Customer June 24, 2016

12th Street Napa AutoCare Center is the best!! They will take care of you and your car!! Glad I switched to them!! They deserve your business! Please give them a try!

by June 22, 2016

Excellent.

by - Verified Customer June 22, 2016

They were very fast and on schedule.
They are not pushy and don't try to sell you on things, they just make recommendations.

by - Verified Customer June 22, 2016

They have always been very courteous and helpful.

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by - Verified Customer June 21, 2016

They are helpful and always finish under estimated price.

by - Verified Customer June 20, 2016

Friendly and they know what they are doing and how to talk to people not down to people.

by - Verified Customer June 20, 2016

Comprehensive vehicle evaluation, point point point review of what was needed with me, repairs done in a timely manner. Always good work.

by August 07, 2014

They explain what repair needs to be fix now and what could wait until later. I enjoy the friendly staff and there helpful workers. One time I went in two hours early and they fit me right in.

by August 06, 2014

We have had to take the car back but other times it was done well. We have been lucky most of the time, other times we have not been very happy with the service.

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by August 06, 2014

They did a fine job on the oil change but it took a very long time.

by August 06, 2014

I had my check engine light on, so I went to the shop and he said he fixed it but I had to bring it back.

by - Verified Customer August 04, 2014

They have great customer service, good reasonable price, got it done when they said. Everybody there was really friendly, they told me if I ever had issues with the same part, to bring it back and they would warranty it.

by - Verified Customer August 01, 2014

I have always been satisfied with them. They will work on my car until the repair is done. I like the customer service because the quotes are right on. One time I took my car in for work and they fixed the sliders on my door free of charge.

by - Verified Customer August 01, 2014

I haven't had been to many auto repair places, I have only been to two for auto repair. It was OK. The service was OK. They were not very punctual, but they did get it done and did a good job. It was with time.

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by - Verified Customer August 01, 2014

They have excellent customer service and the staff is very knowledgeable about the issue we brought in and they saved us money.

by - Verified Customer August 01, 2014

It is the only place I have ever gone and I trust the people.

by July 31, 2014

They are courteous, so that's why I think they are friendly. This shop is prompt but the prices are high.

by July 31, 2014

They are honest and treat me with respect even when I question them on the repairs.

by July 30, 2014

The really good service, we can take things into them and they always fix it right away. Also we liked the reasonable prices.

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by - Verified Customer July 30, 2014

They do good service, are knowledgeable, and offer fair pricing.

by July 30, 2014

It took a long time to do a simple oil change and they gave me no feedback while I was there.

by - Verified Customer July 30, 2014

Well they have been upfront with us, unlike another shop that quoted us several things that need to be done and over half of them were a up sale.

by July 29, 2014

The good service and I trust them because I know the owners.

by - Verified Customer July 29, 2014

I have been going there for many years with no problems. They always do a good job and have reasonable prices.

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by July 29, 2014

They were very timely. My complaint was the pricing.

by July 29, 2014

Very nice and I actually know a personal friend there.

by - Verified Customer July 29, 2014

I think they did a good job on my oil change, it would have been nice If they filled all my other fluids.

by - Verified Customer July 28, 2014

They are very friendly and he took care of my car well. He makes sure before any repairs are done to get an o.k. from me first and I'm always pleased.

by July 28, 2014

I have used them multiple times and I have never had an issue.I with continue to return to them.

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by - Verified Customer July 28, 2014

I had good service, they helped me with my insurance.

by - Verified Customer July 25, 2014

They got the work done fast but the prices are very high.

by - Verified Customer July 25, 2014

First of all it was a 1973 car and the temperature gauge was broke. When I went back they still could not get it right. So I drive away and they call and ask me to try some levers to pull, I had no idea which one. Going to them turned out to big a big mess.

by - Verified Customer July 24, 2014

I feel like they take care of my car and me at the same time.

by - Verified Customer July 21, 2014

I think the service is good, I just do not want to give anyone a 10 rating.

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by - Verified Customer July 21, 2014

It was just a little above average, the service.

by - Verified Customer July 18, 2014

They have good service.

by July 18, 2014

I think they are very accommodating in doing the job.

by - Verified Customer July 11, 2014

Dependable, friendly, fair prices.

by - Verified Customer July 11, 2014

It's a little spendy but they seem to get in there and they repair it right away. You tell me whats wrong but don't try to sell me anything.

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by July 10, 2014

I had an oil change. It took a little bit longer than 45 minutes. I think it was OK, average.

by - Verified Customer July 10, 2014

Very friendly and excellent service. They know what they're doing.

5 verified customers did not leave comments but provided these ratings:
by Lauren, Mike, Jordan, Jonathan, Linda
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